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ease
features
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support

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Description

Flutch serves as a robust platform for automating workflows and managing AI agents, enabling users to design, set up, implement, and oversee tailored AI agents across various channels such as web chat, WhatsApp, Telegram, email, and CRM systems, all while providing real-time insights into performance, cost transparency, and quality control to facilitate the automation of essential business processes with quantifiable results. It effectively caters to diverse applications including lead qualification, scheduling meetings, providing customer support, managing appointment bookings, and processing service requests, by allowing agents to operate under predefined rules and seamlessly integrating with various systems like Salesforce, HubSpot, Shopify, calendars, and payment gateways to carry out tasks autonomously. The platform’s intuitive dashboard offers live tracking of conversion rates, costs associated with specific goals, conversation records, and quality assessment metrics, while its continuous auditing and testing capabilities are designed to identify regressions, uphold quality standards, and enhance agent performance through A/B testing and acceptance evaluations. With Flutch, businesses can ensure that their automation processes are not only efficient but also aligned with their strategic objectives. This combination of features positions Flutch as a crucial tool for organizations looking to leverage AI for operational excellence.

Description

Ori is a comprehensive generative-AI platform designed for enterprises to enhance and expand customer interactions through various communication channels such as voice, chat, email, and messaging, all while maintaining compliance and offering audit trails alongside multilingual capabilities. It provides advanced AI-driven chatbots and voice bots that manage the entire customer experience, including lead qualification, sales conversations, onboarding processes, customer support, debt collection, renewals, and retention efforts. Key features encompass multilingual and omnichannel capabilities, intelligent conversation flows that adapt to context and detect sentiment, real-time compliance measures and script adherence for regulated sectors like finance and insurance, complete audit trails, and smooth transitions to human agents whenever necessary. Additionally, it accommodates voice conversations with speech recognition and natural language responses, chat and text interactions, automated email replies, and workflows that integrate both bots and live agents for a seamless customer experience. This innovative approach ensures that businesses can maintain high standards of service while efficiently managing customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
Calendly
Facebook Messenger
Google Calendar
HubSpot CRM
Instagram
Microsoft Outlook
Notion
Salesforce
Shopify
Telegram
WooCommerce

Integrations

WhatsApp
Calendly
Facebook Messenger
Google Calendar
HubSpot CRM
Instagram
Microsoft Outlook
Notion
Salesforce
Shopify
Telegram
WooCommerce

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Flutch

Country

United States

Website

flutch.ai/

Vendor Details

Company Name

Ori

Founded

2017

Country

India

Website

oriserve.com

Product Features

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