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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Fluentgrid MDMS empowers utility companies to maximize the benefits of meter data throughout their operations by effectively managing data sourced from meters and various devices within the smart-grid framework. The system efficiently loads, validates, structures, and stores this data, ensuring it is readily available for both internal and external downstream systems utilized by the utility. It encompasses essential features for Validation, Estimation, and Editing (VEE), along with capabilities for aggregations, event subscriptions, bill determinants, and the implementation of AMI rollout processes. As a genuine commercial off-the-shelf (COTS) solution, Fluentgrid MDMS can be swiftly integrated with leading meter head-ends in selected markets. The platform operates in real-time, allowing it to pinpoint anomalies, uncover inefficiencies, anticipate future demand, and issue automated alerts and notifications that facilitate timely problem resolution. This comprehensive approach not only enhances operational efficiency but also significantly improves customer satisfaction by ensuring accurate billing and service delivery.

Description

The READi™ System enhances operational excellence through its comprehensive workflow management capabilities, which are tailored to fit seamlessly with your unique business operations. Furthermore, it encompasses essential customer data and relationship management tools that empower you to cultivate stronger and more lucrative connections with your clientele. Delivering exceptional customer care hinges on the ability to provide top-notch service, and the READi™ Express, a web-based CRM platform, equips your organization with the necessary resources to elevate customer service standards while simultaneously boosting efficiency and profitability. Notably, the user interface is regarded as the finest in its field. The READi™ System streamlines the customer enrollment process by simplifying key tasks such as order entry, work order initiation, customer notifications, and initial billing procedures, resulting in enhanced operational efficiency. As a result, organizations can foster a more positive customer experience that can lead to increased loyalty and retention.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25000.00/one-time
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fluentgrid

Founded

1998

Country

India

Website

fluentgrid.com/fluentgrid-mdms/

Vendor Details

Company Name

OpSolve

Founded

2001

Country

United States

Website

opsolve.com/solutions/readi-system/

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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