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Description

Fluentgrid Integrated Opera Center (IOC), an operations intelligence solution, provides an organization-wide situational awareness through integration with various operations and enterprise system. The Fluentgrid IOC solution's IoT capabilities and advanced analytics help identify and manage incidents with the help predefined SOPs. They also help predict and prevent events from occurring. Smart cities are characterized by an uninterrupted flow of utility services, coordinated instrumentation, citizen participation, and deeper insights into city data to ensure continuous improvement. Fluentgrid's City Operations Center solution (COC), built around Actilligence platform makes this possible. It integrates all city systems and smart elements at a centralized command and control centre, enabling real-time, collaborative and informed decision making.

Description

OPUS21 is not just a software company. Our team of utility billing experts have been helping cities of all sizes simplify their utility bills and back-office needs for over 20 years. Our cloud-based CIS software allows us to offer a variety of services, including bill printing & mail, ebilling, online customer portal and payment processing. We are a family-owned business that is committed to partnership.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

DIGIT
Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Smart Meter Operations Center (SMOC)

Integrations

DIGIT
Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Smart Meter Operations Center (SMOC)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fluentgrid

Founded

1998

Country

India

Website

fluentgrid.com/integrated-operations-center/

Vendor Details

Company Name

OPUS21 Management Solutions

Country

St. Paul, MN

Website

opus21ms.com

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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