Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fluentgrid CIS offers an all-encompassing, AI-powered Customer Information System that is both scalable and flexible, aimed at equipping contemporary utility companies. This system serves as a consolidated platform to oversee the complete customer journey, ranging from service initiation to billing and further interactions. By centralizing essential customer data and streamlining vital processes, Fluentgrid CIS allows utilities in electricity, water, gas, and thermal services to boost operational effectiveness, elevate customer experience, and enhance revenue generation. As a quintessential commercial off-the-shelf (COTS) solution, Fluentgrid CIS is designed for rapid deployment tailored to the unique requirements of utilities globally. Its integrated revenue protection features tackle issues such as theft and fraud, manage exceptions, track legal cases, and conduct energy audits to ensure reliable returns. Furthermore, the system includes functionalities for managing service requests and provides web and mobile self-service options, thus offering comprehensive support to both utilities and their customers. With its versatile capabilities, Fluentgrid CIS stands out as a vital tool for modern utilities aiming to thrive in a competitive landscape.
Description
Fluentgrid Smart Meter Operations Center, (SMOC) is built around Actilligence platform and provides real-time situational intelligence on smart meter rollout status, supply situation, network status. Consumer grievances, field staff availability, and so forth. The network monitoring system helps to prevent security attacks and smart meter analytics detect anomalies.
API Access
Has API
No
API Access
Has API
No
Integrations
Fluentgrid AMI
No
Fluentgrid Actilligence
No
Fluentgrid Integrated Operations Center (IOC)
No
Integrations
Fluentgrid AMI
Yes
Fluentgrid Actilligence
Yes
Fluentgrid Integrated Operations Center (IOC)
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fluentgrid
Founded
1998
Country
India
Website
fluentgrid.com/fluentgrid-cis/
Vendor Details
Company Name
Fluentgrid
Founded
1998
Country
India
Website
fluentgrid.com/integrated-operations-center/