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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Flowtask transforms messages from Slack, emails, and documents into a cohesive operational memory and accountable workflow. Each interaction is organized into an actionable skills file, allowing every agent to easily comprehend what tasks are pending, who is responsible, any obstacles faced, and the history of discussions without needing to revisit previous context or perform manual updates. Its AI Task Builder analyzes conversations in real-time, extracting essential elements such as requests, deadlines, sender information, attachments, decisions made, and conversation history, subsequently generating tasks tailored for client deliverables, internal actions, follow-ups, approvals, escalations, or identifying blockers. The Smart Assignment feature ensures that each task is directed to the appropriate owner based on workspace context and established guidelines, while the Priority Engine assesses urgency by analyzing tone, service-level agreements, and timelines. Additionally, the Email-to-Task and Slack capture functionalities maintain visibility of work without requiring teams to alter their existing habits, and status synchronization ensures that communication and execution remain in harmony. By integrating these features, Flowtask significantly enhances team productivity and accountability.

Description

Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Microsoft Outlook
Slack
Asana
ClickUp
Figma
Google Cloud Platform
Momentum
Notion
Yahoo! Mail

Integrations

Gmail
Microsoft Outlook
Slack
Asana
ClickUp
Figma
Google Cloud Platform
Momentum
Notion
Yahoo! Mail

Pricing Details

$5.23 per month
Free Trial
Free Version

Pricing Details

$5 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Flowtask

Founded

2025

Country

United States

Website

flowtask.work/

Vendor Details

Company Name

SharedInbox

Founded

2018

Country

India

Website

sharedinbox.co

Product Features

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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