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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Flowly AI offers a cloud-centric AI voice receptionist designed specifically for trades and home service industries such as plumbing, HVAC, electrical, roofing, and garage door services in British Columbia. Operating 24/7, it efficiently handles incoming calls by identifying caller requirements, arranging service appointments, and scheduling estimates and inspections directly into the company’s calendar, while also sending a summary email after each interaction. Businesses have the convenience of forwarding their current phone number instead of changing it. The vendor is responsible for setting up the service, crafting call scripts tailored to each company’s specific offerings, pricing, and operational hours, and providing ongoing support for script modifications. The Full-Time plan features emergency dispatch services for on-call technicians, while the After-Hours plan caters to nighttime, weekend, and overflow calls. Monthly billing applies to the plans, which come with usage restrictions and extra charges for additional minutes used, ensuring transparency in costs. This solution allows businesses to enhance customer service while focusing on their core operations.

Description

Ridgeline AI offers an innovative AI-driven answering and dispatch solution tailored for home-service contractors. This intelligent voice agent efficiently handles incoming phone calls, capturing and qualifying leads while also scheduling jobs through platforms like Google Calendar or Calendly. Additionally, it conducts follow-ups on estimates, quotes, and any missed leads via outbound calls. The service caters to various trades, including plumbing, HVAC, electrical, roofing, landscaping, and pest control. Contractors benefit from detailed call analytics that include insights on sentiment, call duration, completion rates, and AI-generated summaries of conversations. Following a completed job, the voice agent can also reach out to customers to solicit Google reviews. Furthermore, Ridgeline AI manages the entire phone infrastructure and operates 24/7 to ensure constant availability. Their offerings consist of a free tier that allows for 20 minutes of service, along with paid monthly plans that provide expanded features such as additional answering, scheduling, follow-ups, dispatching, invoicing, and review solicitations. By integrating these features, Ridgeline AI aims to streamline operations for contractors and enhance customer engagement effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

Calendly No 
Google Calendar No 

Integrations

Calendly Yes 
Google Calendar Yes 

Pricing Details

$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Trial Yes 
Free Version No 

Pricing Details

$99/month
Free plan: $0/month with 20 included minutes. Starter: $99/month for AI answering, lead follow-up, and job scheduling. Professional: $160/month for outbound campaigns, dispatch, invoicing follow-up, and review requests.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Flowly AI

Country

Canada

Website

flowlyai.ca

Vendor Details

Company Name

Ridgeline AI

Founded

2021

Country

United States

Website

ridgelineai.pro/

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