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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Flowcart is a commerce platform designed for WhatsApp that assists B2C brands in enhancing customer acquisition, accelerating conversions through an in-chat product catalog and one-tap checkout, and fostering customer loyalty via gamified broadcasts, automated recovery efforts, and rewards programs. In addition to campaign management, Flowcart facilitates comprehensive customer journeys that encompass lead capture, tailored flows, cart recovery, cash on delivery verification, order tracking, support transitions, and revenue analytics, all within the WhatsApp interface. It seamlessly integrates with a wide range of platforms, including storefronts like Shopify, WooCommerce, Magento, and WordPress, as well as ERPs such as Odoo and SAP, and CRMs like HubSpot and Zoho, supplemented by APIs and webhooks for bespoke workflows. Furthermore, Flowcart supports in-chat payments through prominent providers such as Peach Payments, Paystack, M-Pesa, Razorpay, and Stripe, enabling customers to explore, purchase, and reorder directly in the chat without needing to exit the conversation. This approach not only streamlines the shopping experience but also empowers brands to engage with their customers more effectively throughout the entire purchasing process.

Description

RichAutomate is an online platform designed specifically for businesses utilizing WhatsApp to enhance their customer engagement, marketing efforts, sales processes, and support services. It features a collaborative inbox for teams, the ability to send campaign messages using pre-approved templates, contact labeling, and detailed reports on message delivery and read statuses. Additionally, it offers automated responses through keyword recognition, a visual flow builder for creating automated dialogues, and in-chat forms to streamline interactions. Optional AI capabilities enable the system to respond based on a database of business knowledge and transfer conversations to human representatives when necessary. RichAutomate integrates seamlessly with the Meta WhatsApp Cloud API and provides developer API endpoints, webhooks, and documentation for connections with platforms like Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can select between monthly subscription plans or billing based on their usage, and a 14-day trial period is offered for new users. The platform is particularly beneficial for direct-to-consumer (D2C) brands, e-commerce businesses, agencies, and organizations in sectors such as education, healthcare, and finance, all of which rely on effective management of customer interactions via WhatsApp. Ultimately, RichAutomate aims to simplify and enhance the way businesses communicate with their customers through this popular messaging service.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Razorpay Yes 
Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Zoho CRM Yes 
Claude No 
ERPNext Yes 
Gemini No 
Google Sheets No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Magento Yes 
Odoo Yes 
OpenAI No 
Paystack Yes 
Peach Payments Yes 
SAP ERP Yes 
Sarvam AI No 
Stripe Yes 
WordPress Yes 

Integrations

Razorpay Yes 
Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Zoho CRM Yes 
Claude Yes 
ERPNext No 
Gemini Yes 
Google Sheets Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Magento No 
Odoo No 
OpenAI Yes 
Paystack No 
Peach Payments No 
SAP ERP No 
Sarvam AI Yes 
Stripe No 
WordPress No 

Pricing Details

$70/month
Free Trial No 
Free Version No 

Pricing Details

₹499/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Flowcart

Founded

2020

Country

United States

Website

flowcart.ai/

Vendor Details

Company Name

Groovy Web LLP & RichPOS Software

Founded

2024

Country

India

Website

richautomate.in

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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