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Description
Flowby is an innovative cloud-based digital queue management system that allows customers to join and track live queues using their smartphones through QR code scanning, thereby removing the necessity for physical lines, hardware, or paper tickets. Users receive a unique queue number, can keep an eye on their status, and get alerts when it’s their turn, giving them the freedom to move about rather than being confined to a conventional line. The platform is accessible via any web browser across devices and can consolidate multiple queues, accommodate customer input like order numbers for pickups, and also function as a tablet kiosk for manual queue management. With the goal of enhancing customer flow and satisfaction, Flowby helps businesses minimize the perceived waiting time, boosts sales by allowing customers to browse while they wait, and improves staff productivity by centralizing queue management on a single dashboard. Additionally, it offers customizable configurations for queue groups and is adaptable to the specific requirements of stores and service points, all without the need for installation. This flexibility makes it an effective solution for various business environments.
Description
Queues can be quite fascinating. While it's encouraging to witness customers eagerly waiting in line for your offerings, even minor disruptions and unpredictable delays can lead to frustration. Imagine having the ability to effectively measure and manage the flow of customers in your establishment to minimize this chaos. What if you could access a comprehensive dashboard that provides real-time statistics and alerts regarding your business’s operations? If you’re still relying on outdated techniques like manual management and sign-in sheets to handle your queues, it’s time to transition to a modern queue management solution. Advanced queue management systems, such as those offered by Queueme, can be tailored to fit the specific needs and characteristics of your business. Additionally, utilizing a cloud-based platform ensures that all stakeholders have instant access to organization-wide data and analytics, potentially unlocking new avenues for integrating data science into your operations. This shift not only enhances efficiency but also significantly improves the customer experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
€60 per month
Free Trial
Free Version
Pricing Details
$57 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Flowby
Founded
2021
Country
Sweden
Website
flowby.io
Vendor Details
Company Name
Queueme Technologies
Founded
2016
Country
United States
Website
queueme.io/queue-management-system.html
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue