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ease
features
design
support

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Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

Description

Ubie Business is an innovative platform that leverages artificial intelligence to enhance patient support by automating the clinical intake process, effectively routing patients, and managing scheduling around the clock through both voice and chat interfaces. Designed specifically for healthcare providers aiming to engage with patients earlier in their care journey, Ubie streamlines the transition from presenting symptoms to identifying the appropriate next steps while alleviating the administrative workload for healthcare staff. The platform facilitates clinical intake by evaluating patient symptoms in advance, establishing urgency or necessary routing prior to the patient's arrival, and gathering pertinent information only when essential, thus minimizing redundant paperwork. By moving away from disjointed phone calls, outdated forms, and manual triage methods, Ubie employs AI to efficiently collect symptom data, organize patient responses, and enhance routing efficiency even before patients arrive at the clinic. Additionally, its appointment scheduling features ensure that patients are directed to suitable care options, thereby smoothing the process between symptom evaluation, care navigation, and booking appointments, ultimately leading to a more seamless healthcare experience. This holistic approach not only improves patient engagement but also optimizes operational efficiency for healthcare organizations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

Integrations

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Vendor Details

Company Name

Ubie

Founded

2017

Country

United States

Website

business.ubiehealth.com

Alternatives

Alternatives

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