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ease
features
design
support

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Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

Description

TurnUp World serves as an AI-enhanced assistant for front desk operations, aimed at maintaining full, predictable, and efficient appointment schedules in dental and medical practices by minimizing no-shows and automating various administrative functions. Leveraging artificial intelligence, it assesses patient behaviors to pinpoint appointments that are likely to be missed, subsequently dispatching tailored reminders and confirmations to help avert no-shows proactively. In instances where patients cancel or do not show up, TurnUp quickly fills the vacant slots through a live waiting list, eliminating the need for manual management and allowing practices to optimize chair usage while reducing downtime. Additionally, it integrates flawlessly with current practice management systems, ensuring that established workflows remain unchanged, while automating patient communication via SMS, email, or virtual assistant interactions around the clock. Moreover, TurnUp provides up-to-date dashboards, analytics, and insights that monitor no-show patterns, contrast filled appointments with those lost, and evaluate performance metrics, offering practices a comprehensive overview of their scheduling efficiency. This innovative solution is transforming the way dental and medical offices manage their appointments, ultimately leading to enhanced patient satisfaction and increased revenue for practices.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AdvancedMD
Android
Azalea EHR
Dentally
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

Integrations

AdvancedMD
Android
Azalea EHR
Dentally
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Vendor Details

Company Name

TurnUp World

Founded

2021

Country

Belgium

Website

www.turnup.world/

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Alternatives

Alternatives

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