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Average Ratings 0 Ratings
Description
FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.
Description
TurnUp World serves as an AI-enhanced assistant for front desk operations, aimed at maintaining full, predictable, and efficient appointment schedules in dental and medical practices by minimizing no-shows and automating various administrative functions. Leveraging artificial intelligence, it assesses patient behaviors to pinpoint appointments that are likely to be missed, subsequently dispatching tailored reminders and confirmations to help avert no-shows proactively. In instances where patients cancel or do not show up, TurnUp quickly fills the vacant slots through a live waiting list, eliminating the need for manual management and allowing practices to optimize chair usage while reducing downtime. Additionally, it integrates flawlessly with current practice management systems, ensuring that established workflows remain unchanged, while automating patient communication via SMS, email, or virtual assistant interactions around the clock. Moreover, TurnUp provides up-to-date dashboards, analytics, and insights that monitor no-show patterns, contrast filled appointments with those lost, and evaluate performance metrics, offering practices a comprehensive overview of their scheduling efficiency. This innovative solution is transforming the way dental and medical offices manage their appointments, ultimately leading to enhanced patient satisfaction and increased revenue for practices.
API Access
Has API
API Access
Has API
Integrations
AdvancedMD
Android
Azalea EHR
Dentally
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Integrations
AdvancedMD
Android
Azalea EHR
Dentally
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FlowHealth
Country
United States
Website
flowhealth.ai/
Vendor Details
Company Name
TurnUp World
Founded
2021
Country
Belgium
Website
www.turnup.world/
Product Features
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging