Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.
Description
TensorLinks FrontDesk is a specialized AI solution designed for dental practices and dental service organizations (DSOs) to efficiently oversee front-office functions across various locations.
The front desks in dental clinics frequently face an overwhelming volume of incoming calls, patient communications, appointment scheduling, rescheduling requests, missed calls, follow-up reminders, and after-hours inquiries, which can be particularly challenging for multi-location dental organizations due to the complexity involving numerous clinics, staff roles, and patient processes.
By utilizing AI-driven voice and text agents tailored for dental operations, TensorLinks enables dental teams to effectively handle this operational burden. The platform is capable of responding to calls, managing patient texts, scheduling and rescheduling appointments, recovering missed calls, conducting outbound outreach, facilitating recall campaigns, and dispatching reminders, all while working to minimize no-show rates. With its round-the-clock availability and support for multiple languages, dental clinics can enhance patient engagement without the need to increase front-desk personnel. This innovative approach not only streamlines operations but also improves patient satisfaction and clinic efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AdvancedMD
Yes
Azalea EHR
Yes
DrChrono
Yes
EPIC HRMS
Yes
Greenway Health
Yes
ModMed
Yes
NextGen
Yes
Nextech
Yes
Tebra
Yes
athenaOne
Yes
Integrations
AdvancedMD
No
Azalea EHR
No
DrChrono
No
EPIC HRMS
No
Greenway Health
No
ModMed
No
NextGen
No
Nextech
No
Tebra
No
athenaOne
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FlowHealth
Country
United States
Website
flowhealth.ai/
Vendor Details
Company Name
TensorLinks AI
Founded
2026
Country
UnitedStates
Website
tensorlinks.com
Product Features
Product Features
Dental
Appointment Management
No
Appointment Reminders
No
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
No
Patient Account Management
No
Patient Billing
No
Patient Records Management
No
Treatment Planning
No