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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

Description

ScribeHealth utilizes advanced AI technology to serve as a medical scribe that actively listens to discussions between patients and clinicians, transcribing and coding clinical notes in real time while requiring minimal input from healthcare professionals. This innovative solution boasts a high level of accuracy, adapts through user feedback, and allows most doctors to spend just a few minutes making adjustments instead of composing notes entirely from the beginning. It integrates effortlessly with various existing EHR/EMR systems such as Epic, Cerner, AllScripts, and Jane, through secure APIs, and complies with HL7/FHIR standards, ensuring that note syncing fits seamlessly into the daily routines of clinicians. With robust security measures including bank-level encryption, automatic deletion of audio recordings post-transcription, and strict adherence to HIPAA regulations, patient privacy is meticulously protected. Additionally, ScribeHealth provides valuable features like session analytics, speaker identification, and the ability to understand context for better extraction of symptoms and assessments, enhancing the overall efficiency of clinical documentation. This technology not only streamlines the documentation process but also empowers healthcare providers to focus more on patient care rather than administrative tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
EPIC HRMS Yes 
NextGen Yes 
Tebra Yes 
athenaOne Yes 
eClinicalWorks Yes 
Accuro EMR No 
Amadeus Digital Care Record No 
Azalea EHR Yes 
Centricity RIS-IC No 
Dedalus No 
Dovetail No 
Meddbase No 
MediRecords No 
ModMed Yes 
NexGen No 
PointClickCare No 
WriteUpp No 
athenaClinicals No 
ezyVet No 

Integrations

AdvancedMD Yes 
EPIC HRMS Yes 
NextGen Yes 
Tebra Yes 
athenaOne Yes 
eClinicalWorks Yes 
Accuro EMR Yes 
Amadeus Digital Care Record Yes 
Azalea EHR No 
Centricity RIS-IC Yes 
Dedalus Yes 
Dovetail Yes 
Meddbase Yes 
MediRecords Yes 
ModMed No 
NexGen Yes 
PointClickCare Yes 
WriteUpp Yes 
athenaClinicals Yes 
ezyVet Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Vendor Details

Company Name

ScribeHealth

Founded

2023

Country

United States

Website

www.scribehealth.ai/

Product Features

Medical Transcription

Abbreviation Expansion No 
Archiving & Retention No 
Audio File Management No 
Audio Transmission No 
Customizable Macros No 
Transcription Reporting No 
Voice Capture No 
Voice Recognition No 

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