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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

Description

Lydoh functions as a cloud-based AI front desk solution tailored for independent healthcare practices such as medical, dental, veterinary, chiropractic, and med spa facilities. Operating continuously, it handles incoming phone calls, addresses common inquiries with practice-approved responses, and collects appointment requests, refills, and other inquiries for staff evaluation. Healthcare practices can utilize a specific phone number, obtain summaries of both answered and missed calls, send out appointment reminders, and engage with patients via text messaging. Customizable after-hours procedures allow for the routing of urgent calls to an available provider, while the dashboard keeps track of call logs and escalation events. Designed to refrain from offering diagnoses or medical advice, Lydoh ensures that emergencies are directed to the appropriate emergency services. Eligible practices have the option to enter into a Business Associate Agreement. Additionally, the service is complemented by a user-friendly web dashboard and mobile access, facilitating effective management of practice communications, thereby enhancing the overall efficiency of patient interactions. This comprehensive approach aims to streamline operations while prioritizing patient safety and satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

AdvancedMD Yes 
Azalea EHR Yes 
DrChrono Yes 
EPIC HRMS Yes 
Greenway Health Yes 
Make No 
ModMed Yes 
NextGen Yes 
Nextech Yes 
Tebra Yes 
Zapier No 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

AdvancedMD No 
Azalea EHR No 
DrChrono No 
EPIC HRMS No 
Greenway Health No 
Make Yes 
ModMed No 
NextGen No 
Nextech No 
Tebra No 
Zapier Yes 
athenaOne No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49/month
The Text plan is $49/month and does not include AI voice answering. The pricing index lists After Hours at $99/month with 300 voice minutes and Frontdesk at $249/month with 1,200 minutes; usage beyond included minutes is $0.25/minute. Other Lydoh product pages advertise a flat $199/month plan with unlimited calls and no overage. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Vendor Details

Company Name

Zuzis LLC

Founded

2026

Country

United States

Website

lydoh.com

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