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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

Description

Gemini for healthcare serves as a governed AI agent solution tailored for various entities within the healthcare sector, including health systems, medical groups, health plans, payers, and technology teams. It is designed with reusable healthcare capabilities and secure connectors, enabling it to manage clinical, financial, and administrative processes across current EHR, claims, coverage, and enterprise systems. The platform is capable of performing a variety of tasks such as compiling patient records, organizing appointments, preparing materials for prior-authorization and appeals, assessing requests in line with plan policies, and clarifying benefits along with estimated costs derived from plan documents. Organizations are empowered to customize these skills to align with their specific rules and workflows while maintaining source-system permissions and ensuring that EHR connections are read-only to safeguard data integrity. Additional features include comprehensive audit logs, references to underlying records and policies, and options for selecting models to facilitate governed agent workflows. Rather than functioning as a standalone healthcare application, it is currently available as a preview on Google Cloud, indicating a strategic approach to integrating AI into healthcare operations. This innovative solution aims to enhance efficiency and streamline processes within the healthcare ecosystem, paving the way for more effective patient care and management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
Alteryx No 
Azalea EHR Yes 
DrChrono Yes 
EPIC HRMS Yes 
Google Workspace No 
Greenway Health Yes 
Infinitus No 
Keragon No 
Microsoft 365 No 
ModMed Yes 
NextGen Yes 
Nextech Yes 
Oracle Health No 
ServiceNow No 
Suki No 
Tebra Yes 
UiPath No 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

AdvancedMD No 
Alteryx Yes 
Azalea EHR No 
DrChrono No 
EPIC HRMS No 
Google Workspace Yes 
Greenway Health No 
Infinitus Yes 
Keragon Yes 
Microsoft 365 Yes 
ModMed No 
NextGen No 
Nextech No 
Oracle Health Yes 
ServiceNow Yes 
Suki Yes 
Tebra No 
UiPath Yes 
athenaOne No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/gemini/healthcare

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