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Description
FlowBot is an innovative automation platform that requires little to no coding, specifically designed for the WhatsApp Business channel, allowing businesses to enhance their customer interactions for sales, support, and marketing tasks without the need for extensive development. Utilizing a user-friendly drag-and-drop interface or natural language commands, users can create visual chatbots and automate workflows for quick implementation. Notable features encompass a comprehensive workflow builder that facilitates the design of multi-step customer journeys, real-time analytics to monitor engagement and identify drop-off points, seamless integration of live chat hand-offs to agents, the capability to send broadcast messages to targeted audiences, automatic assignment of support tickets, and tracking of team performance metrics. In addition, FlowBot supports robust integrations with various external applications such as Google Sheets, Google Calendar, and CRM platforms, while also providing an optional AI-node that enables intelligent automation and decision-making through advanced language models. This combination of tools empowers businesses to optimize their customer service processes and improve overall efficiency in their operations.
Description
Viam provides a comprehensive platform that integrates AI and automation smoothly into physical systems, ultimately assisting companies in boosting their efficiency and overall performance. It equips businesses with tools for edge data capture, enabling significant improvements in operations including fleet management, predictive maintenance, and quality assurance. Serving a diverse range of sectors such as quick service restaurants (QSR), manufacturing, and entertainment venues, Viam's advanced solutions are designed to meet varied industry demands. Furthermore, the platform offers developer-friendly resources that facilitate rapid prototyping and the scaling of AI-driven systems, allowing businesses to innovate swiftly and implement customized solutions tailored to their unique operational requirements. As a result, Viam empowers organizations to stay competitive and responsive in a fast-paced market.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
Gmail
Google Calendar
Google Docs
Google Drive
Google Sheets
WhatsApp
Integrations
ChatGPT
Gmail
Google Calendar
Google Docs
Google Drive
Google Sheets
WhatsApp
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FlowBot
Country
United States
Website
www.flowbot.cc/
Vendor Details
Company Name
Viam
Founded
2020
Country
United States
Website
www.viam.com
Product Features
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)