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Description
Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.
Description
Flowon AI offers a phone answering solution driven by artificial intelligence specifically designed for small and medium enterprises. With our service, you can ensure that no call goes unanswered—our virtual assistant welcomes customers, addresses frequently asked questions, and directs significant calls to the right person. Simply set it up through an easy link and maintain a responsive business presence around the clock. This way, you can focus on growing your business while we handle your calls with professionalism and efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AfterShip
Alloy Automation
Amazon Connect
Amazon Web Services (AWS)
Asterisk
Autocab
Avaya Cloud Office
Clockwise
EPIC HRMS
Epsilon Data
Integrations
AfterShip
Alloy Automation
Amazon Connect
Amazon Web Services (AWS)
Asterisk
Autocab
Avaya Cloud Office
Clockwise
EPIC HRMS
Epsilon Data
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Flip
Founded
2018
Country
United States
Website
flipcx.com
Vendor Details
Company Name
Flowon AI
Founded
2024
Country
United Kingdom
Website
flowon.ai