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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FlexSync is a widely-used app for Shopify that enables a real-time, bi-directional synchronization between your online store and Google Sheets. This innovative tool empowers Shopify merchants to efficiently manage their inventory, make bulk edits to product information, and implement automated pricing strategies directly from a spreadsheet interface. Some of its key functionalities include: - Bi-Directional Synchronization: Any alterations made in your Google Sheet, such as stock level updates, will be immediately mirrored in Shopify, and any changes in Shopify will also be reflected in the spreadsheet. - Mass Editing: Easily modify product titles, SKUs, prices, tags, and metafields all at once using the spreadsheet. - Automated Formulas: Take advantage of built-in Google Sheets functions, like VLOOKUP, to effectively manage discounts or automate restocking processes without the need for coding. This makes it easier for merchants to streamline operations and save valuable time.

Description

Simple Chat serves as an AI-powered helpdesk tailored for Shopify storefronts. The chatbot efficiently manages live chat and email correspondence, utilizing data from store products, orders, policies, frequently asked questions, custom metafields, and specific merchant guidelines. It is capable of tracking orders, modifying and verifying shipping addresses, canceling transactions, and diligently following up on unresolved issues until they are addressed. All interactions are consolidated into a single inbox within the Shopify admin, allowing staff to intervene whenever necessary. To keep the team informed about escalated matters, alerts are sent via Slack. Additionally, the application provides notifications for back-in-stock items, oversees product subscriptions, and prepares responses for chargebacks related to Shopify Payments. By integrating with ShipHero, users can enhance the context related to warehousing and fulfillment. The pricing model is based on each AI resolution, eliminating monthly and per-seat fees: the Standard plan costs $0.29 for every AI-resolved conversation, while the Premium plan is priced at $0.89, with charges processed through Shopify. Notably, conversations that are taken over by staff incur no additional costs, making the service economical for merchants. This flexible pricing structure encourages users to maximize the benefits of AI assistance without worrying about escalating costs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify Yes 
Google Sheets Yes 
ShipHero No 
Shopify Flow No 
Slack No 

Integrations

Shopify Yes 
Google Sheets No 
ShipHero Yes 
Shopify Flow Yes 
Slack Yes 

Pricing Details

$9/month
Free Trial No 
Free Version Yes 

Pricing Details

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FlexSync

Founded

2019

Country

United States

Website

flexsync.app/

Vendor Details

Company Name

SA Inc.

Founded

2017

Country

Canada

Website

simple-chat.com

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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