Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FlatRateChat serves as an AI chatbot tailored for small business websites, utilizing the public information from a site to respond to visitor inquiries while providing links to the relevant source pages. In instances where it cannot supply an answer, it transparently indicates this limitation and instead presents the business's contact information, avoiding any guesswork. The integration process is straightforward, requiring just a single line of code to be added to platforms like WordPress, Wix, Squarespace, Shopify, Webflow, or even a basic HTML site; additionally, Wix users have the option to install it directly from the Wix App Market. This chatbot is particularly effective for addressing common questions related to operating hours, available services, pricing, policies, and directions. The service ensures that it reviews the site's content on a weekly basis and notifies the owner via email about any questions it couldn't address. Notably, customer content is not utilized for training AI models, ensuring privacy and data integrity. A free plan is offered for Wix users, with paid plans starting at $19 per month, while direct website plans are available at $59 per month. Overall, FlatRateChat enhances user experience by providing accurate and quick responses to customer inquiries, ultimately promoting better engagement.

Description

Lynna serves as an AI-powered assistant that addresses inquiries from website visitors by utilizing the specific content found on a business's own website, documents, and notes. Businesses can implement Lynna by integrating a snippet for a chat side panel or by distributing a hosted page along with a QR code. The assistant not only delivers responses with links to the original sources but also directs unanswered queries, requests for human interaction, and other cases requiring human discretion to the appropriate team members. Additionally, staff can allocate questions to specific branches or departments and respond via email; these replies can also be archived in the knowledge base for future reference. Lynna boasts features such as website crawling, document uploads, tracking conversation history, summarizing knowledge gaps, and managing visitor data controls. This AI tool is tailored for businesses in the UK that frequently handle customer inquiries, catering to a diverse range of sectors including letting agents, tradespeople, salons, clinics, professional services, and various other local enterprises. By streamlining the process of responding to customer queries, Lynna enhances overall efficiency and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Squarespace Yes 
Wix Yes 
WordPress Yes 
Shopify Yes 
Webflow Yes 

Integrations

Squarespace Yes 
Wix Yes 
WordPress Yes 
Shopify No 
Webflow No 

Pricing Details

$19/month
The Wix app has a free Basic plan with 50 pages and 100 AI answers per month. Paid Wix plans start at $19/month for Starter (100 pages and 1,000 answers/month); Full is $59/month (500 pages and 5,000 answers/month). Annual billing is listed at $15/month for Starter and $49/month for Full. The direct website plan is $59/month for up to 500 pages and 5,000 answers/month. Wix paid plans continue answering above the included allowance at a reduced pace without overage charges.
Free Trial Yes 
Free Version Yes 

Pricing Details

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FlatRateChat

Founded

2026

Country

United States

Website

flatratechat.com

Vendor Details

Company Name

Lynna Labs Ltd

Founded

2026

Country

United Kingdom

Website

lynna.app

Product Features

Product Features

Alternatives

Alternatives

No Alternatives
ChatBouncer Reviews

ChatBouncer

ChatBouncer (ZynVoss LLC)