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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Flai is a cutting-edge AI communication platform tailored specifically for car dealerships, enabling them to respond to customer inquiries around the clock and across various channels, mimicking the expertise of their top salespeople. While the best employees excel at converting opportunities into appointments, their availability is limited; Flai fills this gap by managing calls, SMS, and emails, ensuring dealerships never miss a call and can engage with existing customers effectively. This innovative tool not only helps convert recalls into scheduled appointments but also allows for immediate follow-up with leads, captures potential customers outside of business hours, and revitalizes dormant leads. In the service department, Flai guarantees that every call is answered, appointments are organized, and customer identities are recognized upon calling, while also facilitating automatic outreach for routine maintenance and highlighting open recalls. For sales, Flai performs lead follow-ups just like an exceptional representative would, checks inventory for accurate responses, notifies the team when human involvement is necessary, and seamlessly integrates new leads into the CRM system. Overall, Flai empowers dealerships to enhance their operational efficiency and customer engagement significantly.

Description

When customers interact with your listings, PulsarAI seamlessly manages the dialogue. This intelligent system automates communications via email and SMS, steering the conversation towards a specific objective: securing an appointment. Pulsar is equipped to comprehend customer inquiries about various aspects, such as pricing and features, thanks to its integration with your current systems. It effectively handles multiple questions in a back-and-forth exchange while persistently working to arrange a meeting. If leads remain unconverted, it strategically follows up until those customers are re-engaged. Each follow-up plan is customized for individual customers. When a lead is received from any channel, Pulsar analyzes the inquiry, crafts a response using real-time inventory information, and promptly replies to the customer. By providing immediate answers to every lead, Pulsar fosters ongoing dialogue, ultimately facilitating the transition into scheduled appointments. Additionally, all appointments, calls, and follow-ups are automatically organized within the CRM, and notifications are dispatched to the dealership team to ensure everyone is informed. This streamlined process significantly enhances customer engagement and optimizes lead conversion efforts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Cloud Development Kit (CDK) Yes 
Dealer-FX Yes 
ERA-IGNITE Yes 
Tekion Yes 
VinSolutions Connect CRM Yes 
Xtime Yes 
myKaarma Yes 
vAuto Yes 

Integrations

AWS Cloud Development Kit (CDK) No 
Dealer-FX No 
ERA-IGNITE No 
Tekion No 
VinSolutions Connect CRM No 
Xtime No 
myKaarma No 
vAuto No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flai

Country

United States

Website

www.useflai.com

Vendor Details

Company Name

Pulsar AI

Founded

2019

Country

United States

Website

pulsar.ai/

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

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