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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fixray serves as a comprehensive maintenance tracking solution tailored for hotels, event spaces, and conference facilities. Both staff and guests have the ability to report issues by submitting photos, videos, or voice notes, and can conveniently utilize QR-code forms for this purpose. Meanwhile, managers can oversee reported problems in a shared queue, assign tasks, establish priorities, and monitor progress. Maintenance personnel, referred to as fixers, can provide updates on their tasks and mark them as completed by uploading photos, thereby creating a detailed record of the initial report, the assignment process, and the eventual resolution. In addition, the platform accommodates ongoing maintenance schedules, location-specific reporting, and analytics, as well as service-level monitoring for applicable plans. Teams can access Fixray via a browser through a progressive web app, and an Android application is also offered on Google Play. The service features a complimentary single-site plan along with various paid tiers that include enhanced reporting, scheduling, and multi-site functionalities. This tool is specifically crafted to streamline the efforts of hotel and venue operations teams as they manage maintenance tasks across different shifts and departments, ultimately promoting efficiency and responsiveness. By leveraging this platform, organizations can ensure that all maintenance needs are addressed promptly and effectively.

Description

iFactory stands out as the premier platform designed for the effective planning, monitoring, and enhancement of maintenance within various industries. It facilitates seamless collaboration among teams, tools, data, and workflows to deliver essential insights, allowing users to scale their maintenance initiatives and improve asset performance. With the capability to synchronize communication between iFactory and SAP ERP systems, whether ECC or S4/HANA, it enables comprehensive integration of maintenance records, costs, and asset activities into SAP. Users can conveniently generate purchase requests within iFactory and finalize purchase orders in SAP, while also syncing the SAP Material master with iFactory for efficient tracking of parts and inventory levels. Daily inspection reports help identify and address productivity challenges by monitoring work hours, machine usage, and gathering additional business data. By implementing well-structured preventive maintenance schedules and a thorough follow-up process, companies can achieve a remarkable 25% reduction in annual maintenance costs, along with meticulous tracking of parts and labor. Furthermore, the platform eliminates the need for paper documentation, significantly decreasing administrative burdens related to machine upkeep, compliance records, and audit data, thus enhancing overall operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Microsoft Exchange No 
Microsoft OneDrive No 
Microsoft Power BI No 
SAP ERP No 
SAP HANA No 

Integrations

Microsoft Exchange Yes 
Microsoft OneDrive Yes 
Microsoft Power BI Yes 
SAP ERP Yes 
SAP HANA Yes 

Pricing Details

Free
Log is free forever for one site, with up to 2 Managers and 2 Fixers. Track costs £59 per site/month, or £47 per site/month billed annually. Operate costs £129 per site/month, or £99 per site/month billed annually. Prices exclude VAT.
Free Trial No 
Free Version Yes 

Pricing Details

$200 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fixray

Founded

2026

Country

United Kingdom

Website

www.fixray.app

Vendor Details

Company Name

iFactory

Country

United States

Website

ifactory.jrsinnovation.com

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Alternatives

No Alternatives

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