Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fixray serves as a comprehensive maintenance tracking solution tailored for hotels, event spaces, and conference facilities. Both staff and guests have the ability to report issues by submitting photos, videos, or voice notes, and can conveniently utilize QR-code forms for this purpose. Meanwhile, managers can oversee reported problems in a shared queue, assign tasks, establish priorities, and monitor progress. Maintenance personnel, referred to as fixers, can provide updates on their tasks and mark them as completed by uploading photos, thereby creating a detailed record of the initial report, the assignment process, and the eventual resolution. In addition, the platform accommodates ongoing maintenance schedules, location-specific reporting, and analytics, as well as service-level monitoring for applicable plans. Teams can access Fixray via a browser through a progressive web app, and an Android application is also offered on Google Play. The service features a complimentary single-site plan along with various paid tiers that include enhanced reporting, scheduling, and multi-site functionalities. This tool is specifically crafted to streamline the efforts of hotel and venue operations teams as they manage maintenance tasks across different shifts and departments, ultimately promoting efficiency and responsiveness. By leveraging this platform, organizations can ensure that all maintenance needs are addressed promptly and effectively.
Description
The Field Service & Maintenance Management Software by Suiteworks Tech helps businesses efficiently manage maintenance activities by automating key processes. From creating maintenance job orders and scheduling tasks to tracking technician hours and managing expenses, this SuiteApp ensures that all aspects of maintenance are seamlessly integrated. It supports both reactive and preventive maintenance models, automating the scheduling process based on usage metrics or time intervals. Additionally, the software integrates with NetSuite to provide visibility into inventory and maintenance costs, improving financial control and decision-making. With enhanced technician management and billing automation, businesses can streamline operations, reduce downtime, and boost customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
NetSuite
No
Pricing Details
Free
Log is free forever for one site, with up to 2 Managers and 2 Fixers. Track costs £59 per site/month, or £47 per site/month billed annually. Operate costs £129 per site/month, or £99 per site/month billed annually. Prices exclude VAT.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fixray
Founded
2026
Country
United Kingdom
Website
www.fixray.app
Vendor Details
Company Name
Suiteworks Tech
Founded
2023
Country
India
Website
www.suiteworkstech.com
Product Features
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Alternatives
No Alternatives