Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fixi enables users to report various problems like malfunctioning street lights, overflowing trash bins, or uneven pavement tiles while assigning the appropriate personnel to address them. Creating a report through the Fixi platform is straightforward, and reporters receive real-time updates on the actions taken. Reports can be swiftly directed to the right handler, who can view the necessary tasks within Fixi and communicate directly with the reporter about progress. Since Fixi is entirely cloud-based, users can stay informed at all times, and the setup can be completed within a single day. Additionally, the dashboard offers a clear visual summary of all reported issues categorized by type, area, team, and assigned handler. Furthermore, issues can be escalated to external contractors, and suppliers can be integrated through smart links, enhancing collaboration and efficiency in addressing community concerns. Overall, Fixi streamlines the reporting process and fosters effective communication between all parties involved.
Description
FixyFlow is an online tool designed for service-oriented businesses, focusing on customer communication and job management. It generates a tracking page for each job that customers can easily access through a web browser, eliminating the need for any apps or accounts, and provides SMS notifications as jobs progress through various stages. Clients can use this page to monitor job status, view photos, see estimates, access payment links, approve quotes, and communicate directly with the service provider. Once a job is finished, FixyFlow prompts customers for feedback, guiding satisfied ones to Google reviews and offering a private avenue for those with concerns. This platform seamlessly integrates with existing scheduling, invoicing, or inventory systems and can work alongside spreadsheet tools as well. It is particularly beneficial for industries like phone repair, auto repair, detailing services, cleaning, plumbing, landscaping, HVAC, and appliance repairs. The service operates on subscription plans that set limits on the number of jobs and SMS messages each month, with SMS functionality included in the package. Additionally, FixyFlow enhances customer engagement by streamlining communication and providing transparency throughout the service process.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0/month
Free plan: $0, up to 5 jobs and 20 SMS per month. Starter: $19/month for up to 50 jobs and 200 SMS. Pro: $29/month for up to 200 jobs and 1,000 SMS. SMS is included in each plan. Monthly plans can be canceled anytime; annual billing is also offered. New accounts receive a 14-day Starter trial, then can continue on the Free plan.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Decos Global
Founded
1987
Country
Netherlands
Website
decos.com/en/government/public-space-reporting
Vendor Details
Company Name
FixyFlow
Country
Canada
Website
fixyflow.com
Product Features
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No