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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fixi enables users to report various problems like malfunctioning street lights, overflowing trash bins, or uneven pavement tiles while assigning the appropriate personnel to address them. Creating a report through the Fixi platform is straightforward, and reporters receive real-time updates on the actions taken. Reports can be swiftly directed to the right handler, who can view the necessary tasks within Fixi and communicate directly with the reporter about progress. Since Fixi is entirely cloud-based, users can stay informed at all times, and the setup can be completed within a single day. Additionally, the dashboard offers a clear visual summary of all reported issues categorized by type, area, team, and assigned handler. Furthermore, issues can be escalated to external contractors, and suppliers can be integrated through smart links, enhancing collaboration and efficiency in addressing community concerns. Overall, Fixi streamlines the reporting process and fosters effective communication between all parties involved.

Description

FixyFlow is an online tool designed for service-oriented businesses, focusing on customer communication and job management. It generates a tracking page for each job that customers can easily access through a web browser, eliminating the need for any apps or accounts, and provides SMS notifications as jobs progress through various stages. Clients can use this page to monitor job status, view photos, see estimates, access payment links, approve quotes, and communicate directly with the service provider. Once a job is finished, FixyFlow prompts customers for feedback, guiding satisfied ones to Google reviews and offering a private avenue for those with concerns. This platform seamlessly integrates with existing scheduling, invoicing, or inventory systems and can work alongside spreadsheet tools as well. It is particularly beneficial for industries like phone repair, auto repair, detailing services, cleaning, plumbing, landscaping, HVAC, and appliance repairs. The service operates on subscription plans that set limits on the number of jobs and SMS messages each month, with SMS functionality included in the package. Additionally, FixyFlow enhances customer engagement by streamlining communication and providing transparency throughout the service process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0/month
Free plan: $0, up to 5 jobs and 20 SMS per month. Starter: $19/month for up to 50 jobs and 200 SMS. Pro: $29/month for up to 200 jobs and 1,000 SMS. SMS is included in each plan. Monthly plans can be canceled anytime; annual billing is also offered. New accounts receive a 14-day Starter trial, then can continue on the Free plan.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Decos Global

Founded

1987

Country

Netherlands

Website

decos.com/en/government/public-space-reporting

Vendor Details

Company Name

FixyFlow

Country

Canada

Website

fixyflow.com

Product Features

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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