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Description
FixFinder offers a comprehensive set of self-service tools designed to enable users to resolve issues independently. It simplifies intricate IT procedures into a streamlined Q&A format similar to that of Tier-1 support! Transform your operational guides into personalized Troubleshooting Wizards through an easy-to-use decision tree creation interface. Additionally, our desktop application integrates seamlessly with various platforms such as Autotask, Connectwise, Zendesk, Bloomfire, Sharepoint, StatusPage, and several others frequently utilized by IT teams and managed service providers, enhancing user experience and efficiency. This ensures that help is always just a click away, making problem resolution quicker and more accessible than ever before.
Description
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API Access
Has API
API Access
Has API
Integrations
Autotask PSA
Bloomfire
Confluence
ConnectWise PSA
Freshservice
Google Drive
Google Workspace
Jira
Microsoft SharePoint
Notion
Integrations
Autotask PSA
Bloomfire
Confluence
ConnectWise PSA
Freshservice
Google Drive
Google Workspace
Jira
Microsoft SharePoint
Notion
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FixFinder
Website
fixfinder.com
Vendor Details
Company Name
Risotto
Country
United States
Website
tryrisotto.com
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
