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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ReflowAI is a cloud-based platform based in the UK that streamlines statutory compliance processes for educational institutions, general practitioner practices, and care providers. Users can document evidence in real-time through the app, email, or WhatsApp, capturing items such as photographs, signatures, and tamper-proof timestamps, while automatically categorizing records according to relevant regulations such as CQC, KCSIE/DfE, JCQ, RIDDOR, fire safety, and legionella control. The platform not only organizes compliance checks but also sends notifications for training renewals, DBS checks, and certificate expirations, while monitoring defects and incidents, presenting users with live RAG dashboards that reflect a Fit-for-Audit score. With a simple click, it can produce audit packs that are ready for inspectors, easily filtered by date or specific regulation. The solution includes specialized modules for various sectors: Schools (focusing on fire safety, health and safety, premises management, examinations, and maintaining the Single Central Record); GP practices (covering vaccine cold chain management, infection prevention control audits, controlled substances, along with policy and training oversight); and Care providers (addressing safeguarding, infection control, incident tracking, and offering multi-site dashboards aligned with CQC, CIW, and Care Inspectorate standards). Additionally, ReflowAI features over 90 digital logbooks, ensures role-based access, provides offline mobile apps, offers encrypted hosting within Europe, and holds Cyber Essentials certification alongside ICO registration, ensuring a secure and compliant experience for its users. This comprehensive approach not only simplifies compliance but significantly enhances operational efficiency for its clients.

Description

Many enterprise AI initiatives struggle due to their inability to access data stored within operational systems. Usermode addresses this challenge by integrating your existing systems—such as ERP, property management, inspection databases, and Microsoft 365—through custom MCP integrations. It then implements a controlled network of specialized agents focused on various tasks, including credit control, compliance, management accounts, and bid writing, which operate seamlessly across channels like email, WhatsApp, and Teams. Each action is governed by a deny-by-default policy engine, requiring prior approval for any communication, while a tamper-evident ledger meticulously records all activities. Currently, it is actively utilized in property management and industrial inspection, overseeing more than 3,300 residential units. Notably, all intellectual property remains under your ownership, ensuring complete control over your innovations. This approach not only enhances operational efficiency but also fortifies security and compliance protocols.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 No 
Microsoft Teams No 
Model Context Protocol (MCP) No 
WhatsApp No 
Zapier Yes 

Integrations

Microsoft 365 Yes 
Microsoft Teams Yes 
Model Context Protocol (MCP) Yes 
WhatsApp Yes 
Zapier No 

Pricing Details

£100 per month per site
Free Trial No 
Free Version No 

Pricing Details

£2,500 (AI Readiness Audit)
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ReflowAI

Founded

2025

Website

www.reflowai.co.uk

Vendor Details

Company Name

Usermode

Founded

2022

Country

United Kingdom

Website

usermode.ai

Product Features

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

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