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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ReflowAI is a cloud-based platform based in the UK that streamlines statutory compliance processes for educational institutions, general practitioner practices, and care providers. Users can document evidence in real-time through the app, email, or WhatsApp, capturing items such as photographs, signatures, and tamper-proof timestamps, while automatically categorizing records according to relevant regulations such as CQC, KCSIE/DfE, JCQ, RIDDOR, fire safety, and legionella control. The platform not only organizes compliance checks but also sends notifications for training renewals, DBS checks, and certificate expirations, while monitoring defects and incidents, presenting users with live RAG dashboards that reflect a Fit-for-Audit score. With a simple click, it can produce audit packs that are ready for inspectors, easily filtered by date or specific regulation. The solution includes specialized modules for various sectors: Schools (focusing on fire safety, health and safety, premises management, examinations, and maintaining the Single Central Record); GP practices (covering vaccine cold chain management, infection prevention control audits, controlled substances, along with policy and training oversight); and Care providers (addressing safeguarding, infection control, incident tracking, and offering multi-site dashboards aligned with CQC, CIW, and Care Inspectorate standards). Additionally, ReflowAI features over 90 digital logbooks, ensures role-based access, provides offline mobile apps, offers encrypted hosting within Europe, and holds Cyber Essentials certification alongside ICO registration, ensuring a secure and compliant experience for its users. This comprehensive approach not only simplifies compliance but significantly enhances operational efficiency for its clients.

Description

Many enterprise AI initiatives struggle due to their inability to access data stored within operational systems. Usermode addresses this challenge by integrating your existing systems—such as ERP, property management, inspection databases, and Microsoft 365—through custom MCP integrations. It then implements a controlled network of specialized agents focused on various tasks, including credit control, compliance, management accounts, and bid writing, which operate seamlessly across channels like email, WhatsApp, and Teams. Each action is governed by a deny-by-default policy engine, requiring prior approval for any communication, while a tamper-evident ledger meticulously records all activities. Currently, it is actively utilized in property management and industrial inspection, overseeing more than 3,300 residential units. Notably, all intellectual property remains under your ownership, ensuring complete control over your innovations. This approach not only enhances operational efficiency but also fortifies security and compliance protocols.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft 365
Microsoft Teams
Model Context Protocol (MCP)
WhatsApp
Zapier

Integrations

Microsoft 365
Microsoft Teams
Model Context Protocol (MCP)
WhatsApp
Zapier

Pricing Details

£100 per month per site
Free Trial
Free Version

Pricing Details

£2,500 (AI Readiness Audit)
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ReflowAI

Founded

2025

Website

www.reflowai.co.uk

Vendor Details

Company Name

Usermode

Founded

2022

Country

United Kingdom

Website

usermode.ai

Product Features

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

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