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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ReflowAI is a cloud-based platform based in the UK that streamlines statutory compliance processes for educational institutions, general practitioner practices, and care providers. Users can document evidence in real-time through the app, email, or WhatsApp, capturing items such as photographs, signatures, and tamper-proof timestamps, while automatically categorizing records according to relevant regulations such as CQC, KCSIE/DfE, JCQ, RIDDOR, fire safety, and legionella control. The platform not only organizes compliance checks but also sends notifications for training renewals, DBS checks, and certificate expirations, while monitoring defects and incidents, presenting users with live RAG dashboards that reflect a Fit-for-Audit score. With a simple click, it can produce audit packs that are ready for inspectors, easily filtered by date or specific regulation. The solution includes specialized modules for various sectors: Schools (focusing on fire safety, health and safety, premises management, examinations, and maintaining the Single Central Record); GP practices (covering vaccine cold chain management, infection prevention control audits, controlled substances, along with policy and training oversight); and Care providers (addressing safeguarding, infection control, incident tracking, and offering multi-site dashboards aligned with CQC, CIW, and Care Inspectorate standards). Additionally, ReflowAI features over 90 digital logbooks, ensures role-based access, provides offline mobile apps, offers encrypted hosting within Europe, and holds Cyber Essentials certification alongside ICO registration, ensuring a secure and compliant experience for its users. This comprehensive approach not only simplifies compliance but significantly enhances operational efficiency for its clients.

Description

Klariqo is a customer support assistant powered by artificial intelligence, available around the clock to manage phone calls and website chats. In less than three minutes, you can link your current phone number or acquire a new one, as well as add a chat widget to your website, all without any coding or technical expertise, while also personalizing the AI’s voice, accent, tone, and branding to align with your business identity. Once it’s set up, Klariqo instantly engages with calls and chats, qualifies leads, schedules appointments, syncs with your calendar, and efficiently handles customer inquiries—all automatically. It has the capability to manage thousands of simultaneous conversations, ensuring that every call and visitor is attended to without delay. Klariqo also records transcripts for each interaction, monitors analytics and insights, and provides options for you to review and export data to assess effectiveness. Additionally, it allows for customizable conversation flows, can escalate issues to a human agent when necessary, and integrates seamlessly with popular customer relationship management systems and calendars, enhancing your overall customer support experience. This means that businesses can provide consistent and efficient service, while also leveraging valuable data to continually improve their operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8x8 Contact Center
Avaya one-X Communicator
Five9
Genesys Cloud CX
Google Calendar
VICIdial
Zapier

Integrations

8x8 Contact Center
Avaya one-X Communicator
Five9
Genesys Cloud CX
Google Calendar
VICIdial
Zapier

Pricing Details

£100 per month per site
Free Trial
Free Version

Pricing Details

$49/mo/agent
We charge a flat fee per agent per month for 100% QA + generating tamper-evident vcons for every call
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ReflowAI

Founded

2025

Website

www.reflowai.co.uk

Vendor Details

Company Name

Klariqo

Founded

2025

Country

United States

Website

klariqo.com

Product Features

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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