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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Engagement AdvantageSM from Fiserv provides a comprehensive solution that allows your business to present the billing and payment options that your customers are looking for, enhance engagement to foster growth, and improve your competitive edge in customer experience. In today’s market, individuals anticipate tailored interactions and easy choices in every encounter. Cater to their varied preferences and efficiently compete on customer experience by leveraging innovative technologies and expertise, all while avoiding unnecessary costs and complications in your operations. There are multiple methods to distribute bills and numerous ways to connect with the recipients of those bills. Regardless of the delivery method, customers dedicate considerable time to reviewing their monthly bills; our findings indicate that, on average, individuals spend around two to four minutes per paper bill, and somewhat less on electronic versions. By utilizing highly personalized and branded bills, businesses can engage customers effectively, enable cross-selling opportunities, and ensure a seamless experience across various channels, ultimately leading to stronger customer relationships. This approach not only meets customer expectations but also supports sustainable business growth.

Description

Built by people with 20+ years in insurance, RiskVille gives MGAs, brokers, carriers, captives and claims handlers one cloud platform, from first quote to renewal and claim. Automate renewals, invoicing, reminders and reporting. Turn your own Excel rating into an automated quoting engine, generate branded policy documents with merged underwriting data, and send BDX and carrier reports on a schedule. Request and compare quotes from multiple carriers, log billable hours, and manage claims from first notice to close with AI-assisted reserving. Every email and document is linked to the right client, policy or case. Partners and policyholders get secure portal logins with permissions down to document level. Data is hosted on Microsoft Azure, GDPR compliant and audited by Grant Thornton. Ledger sync with e-conomic, Business Central and QuickBooks. No developers needed to add product lines, workflows or templates, and pricing is based on users with no hidden fees.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ARGO Yes 
AdSystem Yes 
Allegro Lending Suite Yes 
Aspose.PDF No 
Assure Security Yes 
Charge-off Loan Tracker Yes 
CharityEngine Yes 
Chatra No 
Coriunder BAAS Yes 
Dinero No 
Diplomat Managed File Transfer Yes 
Kinective Bridge Yes 
Microsoft Dynamics 365 Business Central No 
Microsoft Outlook No 
Paylocity Yes 
QuickBooks Accountants No 
SendGrid No 
SkyStem ART Yes 
ThingSpace IoT Platform Yes 
VGS Platform Yes 

Integrations

ARGO No 
AdSystem No 
Allegro Lending Suite No 
Aspose.PDF Yes 
Assure Security No 
Charge-off Loan Tracker No 
CharityEngine No 
Chatra Yes 
Coriunder BAAS No 
Dinero Yes 
Diplomat Managed File Transfer No 
Kinective Bridge No 
Microsoft Dynamics 365 Business Central Yes 
Microsoft Outlook Yes 
Paylocity No 
QuickBooks Accountants Yes 
SendGrid Yes 
SkyStem ART No 
ThingSpace IoT Platform No 
VGS Platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€900 per month
Transparent license based on number of users. Implementation, training, hosting and support included. No hidden costs and no extra charge for customization.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fiserv

Founded

1984

Country

United States

Website

www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html

Vendor Details

Company Name

RiskVille

Country

Denmark

Website

www.riskville.com

Product Features

Insurance Agency Management

Claims Management No 
Commission Management No 
Contact Management No 
Document Management No 
Insurance Rating No 
Life & Health Yes 
Policy Management No 
Property & Casualty Yes 
Quote Management No 

Product Features

Insurance Agency Management

Claims Management Yes 
Commission Management Yes 
Contact Management Yes 
Document Management Yes 
Insurance Rating Yes 
Life & Health No 
Policy Management Yes 
Property & Casualty Yes 
Quote Management Yes 

Insurance Claims Management

CRM Yes 
Claims tracking Yes 
Customer portal Yes 
Document management Yes 
EDI data exchange integrations Yes 
Electronic claims Yes 
Fraud management No 
Reporting Yes 

Insurance Underwriting and Rating

Broker / Agent Portal Yes 
Carrier Upload No 
Commercial Lines No 
Comparative Insurance Rating Yes 
Customer Portal Yes 
For Casualty Insurance No 
For Health / Medical Insurance No 
For Life Insurance No 
For Personal Insurance No 
Multi-State No 
Multiple Line Rating Yes 

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