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Average Ratings 0 Ratings
Description
Firstcliq serves as an online tool for managing Google Business Profiles tailored for local enterprises and marketing agencies. It keeps track of incoming reviews and allows businesses to generate and publish replies that align with their preferred tone and language of the reviewer; negative reviews can be held for approval before they are addressed, enabling teams to review or modify responses as needed. Additionally, the platform offers features such as keyword and competitor analysis on Google Maps, scheduling for Google Business Profile posts, health scoring for profiles, performance analytics, and custom review pages that include QR codes. For agencies, the platform provides white-label client portals, collaborative workspaces, team access, and personalized reporting options. Users can easily link their Google Business Profile to handle reviews and associated local search activities from a single dashboard, simplifying the management process. Furthermore, a free plan is also offered, making it accessible for businesses of all sizes. This comprehensive tool not only enhances client interaction but also streamlines the overall marketing efforts for local businesses.
Description
Tia is a cloud-based platform designed for managing reviews and buyer communications specifically tailored for e-commerce brands, marketplace sellers, and agencies overseeing multiple stores. It consolidates reviews and customer chats from various platforms such as Shopee, Lazada, Tokopedia, and TikTok Shop into a unified workspace. With the aid of AI tools, it can automatically draft and send responses to customer inquiries and reviews, maintaining the brand's distinct voice and adapting to the buyer's language. Teams can implement reply templates and establish rules to ensure consistent handling of recurring customer interactions. Additionally, review analytics categorize customer feedback to highlight both compliments and issues, while comprehensive reports monitor response times and overall store ratings. By integrating marketplace communications, response management workflows, and feedback analysis, Tia equips teams with the tools necessary to oversee customer interactions across multiple stores effectively. Operating entirely in the cloud, Tia eliminates the need for any local software installation, making it accessible and user-friendly for all businesses. Overall, Tia not only streamlines customer communication but also enhances the overall customer experience by providing valuable insights into buyer sentiments.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Business Profile
Yes
Lazada
No
Shopee
No
TikTok Shop
No
Integrations
Google Business Profile
No
Lazada
Yes
Shopee
Yes
TikTok Shop
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Lenawa Solutions
Founded
2006
Country
United Arab Emirates
Website
firstcliq.io
Vendor Details
Company Name
TIA Reviews Pte. Ltd.
Founded
2026
Country
Singapore
Website
tia-reviews.com
Product Features
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No