Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Secure Traffic Manager is a smart platform designed to oversee network traffic and application performance in real-time, ensuring that service quality remains high. It delivers extensive visibility into network activity, enabling proactive management of customer connections by monitoring their health. With its unique "distress score," you can pinpoint users experiencing subpar service and resolve problems before they worsen. Additionally, it provides valuable insights into bandwidth usage across different applications, helping to identify distressed applications and uncover the causes of their performance issues. STM allows for sophisticated, real-time control over network traffic, targeting various levels such as applications, users, and network segments. By correlating data, you can ascertain whether issues are related to a specific customer, an application, or a network segment, while also accessing both real-time and historical data for each customer to anticipate and mitigate potential challenges effectively. This comprehensive approach not only enhances user experience but also optimizes overall network efficiency.
Description
The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.
API Access
Has API
No
API Access
Has API
No
Integrations
Akamai
No
Amazon Web Services (AWS)
No
Fastly
No
Limelight
No
Integrations
Akamai
Yes
Amazon Web Services (AWS)
Yes
Fastly
Yes
Limelight
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FirstWave
Founded
2001
Country
Australia
Website
firstwave.com/products/secure-traffic-manager/
Vendor Details
Company Name
Touchstream
Country
Australia
Website
www.touchstream.media/our-solution
Product Features
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No