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Description
Secure Traffic Manager is a smart platform designed to oversee network traffic and application performance in real-time, ensuring that service quality remains high. It delivers extensive visibility into network activity, enabling proactive management of customer connections by monitoring their health. With its unique "distress score," you can pinpoint users experiencing subpar service and resolve problems before they worsen. Additionally, it provides valuable insights into bandwidth usage across different applications, helping to identify distressed applications and uncover the causes of their performance issues. STM allows for sophisticated, real-time control over network traffic, targeting various levels such as applications, users, and network segments. By correlating data, you can ascertain whether issues are related to a specific customer, an application, or a network segment, while also accessing both real-time and historical data for each customer to anticipate and mitigate potential challenges effectively. This comprehensive approach not only enhances user experience but also optimizes overall network efficiency.
Description
Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FirstWave
Founded
2001
Country
Australia
Website
firstwave.com/products/secure-traffic-manager/
Vendor Details
Company Name
EXFO
Founded
1985
Country
Canada
Website
www.exfo.com/en/products/service-assurance-platform/nova-sensai/
Product Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting