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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Every minute of every day, across numerous communities in North America, FirstWatch empowers public safety and healthcare professionals by transforming raw data into actionable insights instantly. We enable you to leverage the information you are already gathering to enhance situational awareness, boost operational efficiency, and achieve superior outcomes. By tracking key performance indicators and compliance with patient care standards, you can elevate both operational and clinical effectiveness. Additionally, you will receive early warnings for potential threats such as chemical, biological, or radioactive incidents, as well as emerging epidemics or pandemics. Furthermore, our system facilitates the swift identification of unusual activities, crime patterns, arson trends, and other noteworthy events, particularly around high-risk facilities. With FirstWatch, you have a reliable solution tailored to your unique requirements, allowing you to quickly assess the status of any dataset and respond in real time. This capability ensures that you are always prepared to act when it matters most.

Description

Our innovative Phoenix EMS browser-based platform offers the most cutting-edge electronic Patient Care Reporting (ePCR) capabilities currently on the market. With a comprehensive suite of features, it encompasses everything from call specifics and fundamental patient information to medical history, assessments, interventions, document uploads, and billing details. Leveraging state-of-the-art technology, our ePCR system significantly minimizes the administrative burden on EMS professionals, who no longer have to navigate through extensive paperwork related to patient care and transport. Users can choose to submit data manually or set it up for automatic submission by the system itself. The standardized reporting capabilities create a more streamlined process for collecting and reporting EMS data, ultimately enhancing the quality of patient care. Additionally, the platform seamlessly integrates with CAD systems as well as Mobile and Fire or Police RMS systems, ensuring that critical information is readily accessible when needed. A mobile application is also available for immediate use in the field, further enhancing the efficiency of emergency medical services. As a result, EMS teams are empowered to focus more on patient care than administrative tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Citizen RIMS Yes 

Integrations

Citizen RIMS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FirstWatch

Founded

2002

Country

United States

Website

firstwatch.net

Vendor Details

Company Name

ProPhoenix

Country

United States

Website

www.prophoenix.com/EMS.html

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

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