Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
Description
Tinylawn is an AI answering service designed for pest control, lawn care, landscaping, and other field service companies. It helps businesses handle inbound calls around the clock, including evenings, weekends, peak periods, and missed-call overflow.
The platform can speak with prospective customers, identify the service they need, collect contact and property details, answer company-specific questions, and schedule appointments based on real availability. It can also assist existing customers with rescheduling or cancellations and send immediate notifications to the business when a new opportunity is captured.
Each conversation is stored with a call recording, searchable transcript, and AI-generated summary, giving office teams and technicians clear context before responding or visiting a property. Tinylawn also includes branded online booking, English and Spanish support, property data, and virtual site visit tools that can help teams qualify jobs remotely.
By automating repetitive front-desk work, Tinylawn helps service businesses respond faster, reduce missed revenue, improve customer experience, and scale call handling without immediately adding more administrative staff.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Calendly
Yes
Cliniko
Yes
Fergus
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
ServiceM8
Yes
Integrations
Calendly
No
Cliniko
No
Fergus
No
Google Calendar
No
HubSpot CRM
No
Microsoft 365
No
ServiceM8
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Pricing Details
$49/mo
Flexible pricing for everyone from solo contractors to growing businesses with high volume
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz
Vendor Details
Company Name
Tinylawn
Founded
2024
Country
United States
Website
gettinylawn.com
Product Features
Product Features
Lawn Care
Billing & Invoicing
No
Contract Management
No
Customer Management
Yes
Employee Management
No
Equipment Management
No
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service Dispatch
No
Pest Control
Billing & Invoicing
No
Customer Service History
Yes
Dispatch Management
No
Fleet Management
No
Inventory Control
No
Mobile Access
Yes
Pest Activity Tracking
Yes
Pesticide Usage Tracking
No
Property Layouts
Yes
Quotes / Estimates
No
Scheduling
Yes