Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
Description
The Color of AI serves as an AI-driven receptionist tailored for small enterprises, providing 24/7 assistance for incoming business calls, which encompasses handling after-hours and overflow inquiries. This innovative service can efficiently schedule appointments within Google Calendar, seamlessly connect callers with a designated person upon request, and deliver an email summary following each interaction. Businesses have the flexibility to customize their call handling preferences online and can monitor call activities through a user-friendly dashboard. This service not only enables companies to promptly respond to customer inquiries but also aids in capturing appointment requests and tracking call activities when staff are unavailable. Offered as a subscription-based web service, it features monthly plans that include predefined call minute allowances. Quick online setup is available within the same day, along with a risk-free seven-day trial that allows for cancellation at any time. Additionally, the receptionist is proficient in both English and Spanish, ensuring effective communication with a diverse clientele. As a result, businesses can enhance their customer service while maintaining operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Calendly
Yes
Cliniko
Yes
Fergus
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
ServiceM8
Yes
Integrations
Google Calendar
Yes
Calendly
No
Cliniko
No
Fergus
No
HubSpot CRM
No
Microsoft 365
No
ServiceM8
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz
Vendor Details
Company Name
The Color of AI
Website
thecolorofai.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives