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Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
Description
GateKeeperAI merges a robust customer relationship management (CRM) system with an optional AI phone receptionist tailored for service-oriented businesses. This CRM efficiently consolidates contacts and leads from various sources, including web forms, website chat, Facebook and Instagram lead advertisements, as well as phone calls, into a unified pipeline featuring task management and appointment scheduling capabilities. Under the AI Receptionist plan, an intelligent system responds to incoming calls, poses intake questions defined by the business, schedules appointments, or directs callers to staff during operational hours, while also documenting call details and transcripts within the CRM. Additionally, teams can synchronize their calendars and email accounts, receive notifications for new leads, and utilize CRM workflows via platforms like ChatGPT or Claude. The service caters to a diverse range of industries such as home services, legal firms, real estate agencies, tax offices, restaurants, and medical scheduling teams that require effective management of incoming requests and follow-ups. Notably, the CRM can be accessed independently of the AI receptionist service, which includes a provision of 500 call minutes each month, allowing for flexibility in usage and integration. This combination enhances operational efficiency for businesses looking to optimize their customer interactions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Calendly
Yes
ChatGPT
No
Claude
No
Cliniko
Yes
Facebook Ads
No
Fergus
Yes
Gmail
No
HubSpot CRM
Yes
Instagram Ads
No
Integrations
Google Calendar
Yes
Calendly
No
ChatGPT
Yes
Claude
Yes
Cliniko
No
Facebook Ads
Yes
Fergus
No
Gmail
Yes
HubSpot CRM
No
Instagram Ads
Yes
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Pricing Details
$40/month
CRM plans start at $40/month for 2 seats; a 5-seat plan is $75/month. The AI Receptionist plan starts at $200/month and includes 500 minutes; additional minutes are $0.35/minute. One-time setup starts at $250. A law-firm plan with Clio Grow starts at $500/month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz
Vendor Details
Company Name
VerdictIQ
Country
United States
Website
gatekeeperai.org
Product Features
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No