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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Description

Inaccurate or incomplete information can significantly impede public safety initiatives. Often, this issue arises from data being isolated within various departments and solutions, which exacerbates the problem. The Verizon Real-Time Response System provides a comprehensive overview of a city at any moment. As a vital element of our Safe City initiative and Smart Communities portfolio, this system is designed to be compatible with other public safety solutions from various providers. By promoting collaboration between agencies, the Real-Time Response System improves situational awareness and aids in making better decisions through the identification of potential threats by integrating diverse technologies. This system is engineered as a Criminal Justice Information (CJI) compliant solution, which consolidates vast amounts of data from a variety of sources, including computer-aided dispatch, video surveillance, records management systems, and external databases. Ultimately, the enhanced integration offered by the Real-Time Response System ensures a more effective response to emergencies and a safer community overall.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

RapidSOS Yes 
Verizon Connected Smart Cities & Communities No 

Integrations

RapidSOS No 
Verizon Connected Smart Cities & Communities Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DataTech911

Founded

2013

Country

United States

Website

www.firstresponse911.com

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/products/internet-of-things/connected-smart-cities-communities/real-time-response-system/

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

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