Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FirstResponse911 bridges data gaps between public safety agencies.
For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions.
FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.
Description
Inaccurate or incomplete information can significantly impede public safety initiatives. Often, this issue arises from data being isolated within various departments and solutions, which exacerbates the problem. The Verizon Real-Time Response System provides a comprehensive overview of a city at any moment. As a vital element of our Safe City initiative and Smart Communities portfolio, this system is designed to be compatible with other public safety solutions from various providers. By promoting collaboration between agencies, the Real-Time Response System improves situational awareness and aids in making better decisions through the identification of potential threats by integrating diverse technologies. This system is engineered as a Criminal Justice Information (CJI) compliant solution, which consolidates vast amounts of data from a variety of sources, including computer-aided dispatch, video surveillance, records management systems, and external databases. Ultimately, the enhanced integration offered by the Real-Time Response System ensures a more effective response to emergencies and a safer community overall.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DataTech911
Founded
2013
Country
United States
Website
www.firstresponse911.com
Vendor Details
Company Name
Verizon
Founded
1983
Country
United States
Website
www.verizon.com/business/products/internet-of-things/connected-smart-cities-communities/real-time-response-system/
Product Features
EMS
Availability Indicator
No
Billable Items Tracking
No
Daily Unit Loading Analysis
No
Dispatch Monitoring
Yes
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
No
Supply Management
No