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ease
features
design
support

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Description

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Description

The HxGN OnCall Analytics suite equips law enforcement, fire departments, emergency medical services, and dispatch centers with advanced tools for data visualization and analytics, enabling them to produce evidence-based reports and enhance communication. By converting knowledge into actionable insights, HxGN OnCall Analytics addresses the issues posed by raw, unstructured, incomplete, or erroneous data, turning it into meaningful reports that can drive informed decisions. This innovative solution allows agencies to view their data from fresh perspectives, thereby improving performance assessment, resource allocation, and operational efficiency. Its user-friendly software suite consolidates information into a single, reliable source, empowering personnel across the agency to tackle intricate business challenges and make more informed choices. By transforming intricate data into digestible reports and dashboards, agencies can explore, analyze, and adjust their strategies, ultimately facilitating better decision-making and thorough analysis. Additionally, the ability to share clear and comprehensible reports fosters greater public trust, ensuring transparency in communication with the community. By leveraging these insights, agencies can enhance their overall public safety efforts significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

RapidSOS

Integrations

RapidSOS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DataTech911

Founded

2013

Country

United States

Website

www.firstresponse911.com

Vendor Details

Company Name

Hexagon AB

Country

Sweden

Website

hexagon.com/products/hxgn-oncall-analytics

Product Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Product Features

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Alternatives

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