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Description
FirstResponse911 bridges data gaps between public safety agencies.
For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions.
FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.
Description
The HxGN OnCall Analytics suite equips law enforcement, fire departments, emergency medical services, and dispatch centers with advanced tools for data visualization and analytics, enabling them to produce evidence-based reports and enhance communication. By converting knowledge into actionable insights, HxGN OnCall Analytics addresses the issues posed by raw, unstructured, incomplete, or erroneous data, turning it into meaningful reports that can drive informed decisions. This innovative solution allows agencies to view their data from fresh perspectives, thereby improving performance assessment, resource allocation, and operational efficiency. Its user-friendly software suite consolidates information into a single, reliable source, empowering personnel across the agency to tackle intricate business challenges and make more informed choices. By transforming intricate data into digestible reports and dashboards, agencies can explore, analyze, and adjust their strategies, ultimately facilitating better decision-making and thorough analysis. Additionally, the ability to share clear and comprehensible reports fosters greater public trust, ensuring transparency in communication with the community. By leveraging these insights, agencies can enhance their overall public safety efforts significantly.
API Access
Has API
API Access
Has API
Integrations
RapidSOS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DataTech911
Founded
2013
Country
United States
Website
www.firstresponse911.com
Vendor Details
Company Name
Hexagon AB
Country
Sweden
Website
hexagon.com/products/hxgn-oncall-analytics
Product Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management