Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FirstResponse911 bridges data gaps between public safety agencies.
For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions.
FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.
Description
The HxGN OnCall Analytics suite equips law enforcement, fire departments, emergency medical services, and dispatch centers with advanced tools for data visualization and analytics, enabling them to produce evidence-based reports and enhance communication. By converting knowledge into actionable insights, HxGN OnCall Analytics addresses the issues posed by raw, unstructured, incomplete, or erroneous data, turning it into meaningful reports that can drive informed decisions. This innovative solution allows agencies to view their data from fresh perspectives, thereby improving performance assessment, resource allocation, and operational efficiency. Its user-friendly software suite consolidates information into a single, reliable source, empowering personnel across the agency to tackle intricate business challenges and make more informed choices. By transforming intricate data into digestible reports and dashboards, agencies can explore, analyze, and adjust their strategies, ultimately facilitating better decision-making and thorough analysis. Additionally, the ability to share clear and comprehensible reports fosters greater public trust, ensuring transparency in communication with the community. By leveraging these insights, agencies can enhance their overall public safety efforts significantly.
API Access
Has API
Yes
API Access
Has API
No
Integrations
RapidSOS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
DataTech911
Founded
2013
Country
United States
Website
www.firstresponse911.com
Vendor Details
Company Name
Hexagon AB
Country
Sweden
Website
hexagon.com/products/hxgn-oncall-analytics
Product Features
EMS
Availability Indicator
No
Billable Items Tracking
No
Daily Unit Loading Analysis
No
Dispatch Monitoring
Yes
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
No
Supply Management
No