Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
First Street Foundation operates as a non-profit entity focused on measuring and conveying climate risk across the United States. Utilizing sophisticated climate science and engineering techniques, the organization delivers in-depth evaluations of a range of environmental threats, such as flooding, wildfires, wind, extreme heat, and air quality. The foundation's goal is to make climate risk not only accessible but also simple to comprehend and actionable for individuals, governments, and businesses alike. By providing thorough data and insightful analysis, First Street Foundation seeks to connect climate change with financial risk, facilitating better decision-making and proactive approaches to risk management. Their hazard models are meticulously crafted and undergo peer review to ensure accuracy. These models encompass various types of flooding (including surge, pluvial, fluvial, and tidal), hurricane wind impacts, wildfire dynamics (like ember flux and flame length), instances of extreme heat, and air quality concerns (specifically ozone and PM2.5 levels). This comprehensive approach empowers stakeholders to understand their vulnerabilities in the face of a changing climate.
Description
Ember serves as an AI-driven customer service agent developed by Kanerika, seamlessly integrating with your current helpdesk and knowledge base systems, such as Zendesk, via secure API connections without necessitating any platform changes. It proficiently categorizes incoming inquiries from both email and chat based on their topic, intent, and urgency levels. By utilizing your existing knowledge base and historical ticket data, Ember generates context-sensitive responses. Queries that meet high confidence criteria are resolved automatically, while more intricate or sensitive issues are directed to the appropriate human specialist, complete with the entire conversation history for context. Each resolved inquiry is transformed into a structured summary, which aids in tracking response times and trends within reporting metrics. Moreover, Ember is designed to operate within your own infrastructure, ensuring that customer information remains securely within your environment. Your organization has the flexibility to establish escalation procedures, determine confidence thresholds, and set auto-resolution guidelines tailored to your specific needs. This adaptability allows for a more streamlined customer service experience that can evolve alongside your team’s requirements.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Allstate Identity Protection
Yes
Redfin
Yes
Zillow
Yes
realtor.com
Yes
Integrations
Allstate Identity Protection
No
Redfin
No
Zillow
No
realtor.com
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
First Street
Founded
2016
Country
United States
Website
firststreet.org
Vendor Details
Company Name
Kanerika
Founded
2015
Country
United States
Website
kanerika.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives