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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

It is becoming more difficult to keep up with modern firefighting and response as the world changes. National Fire and EMS agencies struggle to manage their day-today operations from Pre-Incident Planning through Response and Incident Reporting. No single platform can manage all the needs of your agency, including personnel, incident reporting, prevention, response, and incident reporting. Many platforms currently in use legacy technology and don't take advantage of cloud software benefits like flexibility and upgrades. Agencies are often stuck in older software versions and don't get the feature innovation required in these changing times. Most platforms are focused on records management and compliance, rather than ensuring first responders have all the information they need.

Description

RedAlert is an integrated fire department management and records management system developed by Alpine Software to support emergency response operations, administrative workflows, and regulatory reporting. The platform combines incident reporting, dispatch communications, personnel records, training management, scheduling, fire prevention, and asset maintenance within a single database. Its NERIS-certified incident reporting capabilities include incident templates, automated narratives, data validation, and integration with computer-aided dispatch systems. RedAlert Responder delivers emergency alerts to firefighters' mobile devices and provides real-time response status, GPS navigation, and access to hydrant and pre-incident planning information. Personnel management features track firefighter certifications, training records, shift assignments, attendance, and participation in departmental activities. The software supports volunteer firefighter compensation and recognition programs, including LOSAP, pay-per-call, stipends, and point-based attendance systems. Fire prevention tools manage property inspections, permits, occupancy records, hazardous materials information, and investigation documentation. Equipment management capabilities include apparatus inspections, inventory tracking, SCBA records, hose testing, maintenance schedules, and automated work orders. RedAlert offers configurable forms, custom reports, mobile applications, station kiosks, and operational dashboards to help departments coordinate activities and maintain accurate records.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ArcGIS Yes 
ArcGIS CityEngine Yes 
Code3 Strategist No 
FireInspection360 Yes 
GeoComm Yes 
Streamline Yes 
Tyler Public Safety Insights Yes 

Integrations

ArcGIS No 
ArcGIS CityEngine No 
Code3 Strategist Yes 
FireInspection360 No 
GeoComm No 
Streamline No 
Tyler Public Safety Insights No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

First Due

Founded

2016

Country

United States

Website

www.firstdue.com

Vendor Details

Company Name

Alpine Software

Country

United States

Website

alpinesoftware.com/platform/

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

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