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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Fire and Rescue professionals depend on our comprehensive Fire Service Management solution, as having a holistic view is crucial for saving lives. Approximately one-third of the UK's fire services utilize FireWatch. This platform seamlessly merges resource planning, response strategies, and prevention efforts, breaking down barriers and offering real-time insights into every individual and asset within the fire service. Additionally, our versatile TeamWatch version can be customized for various emergency or high-risk industries. By consolidating precise and relevant real-time information from all departments, users gain complete visibility through mobile applications, web clients, Microsoft Teams integration, and cloud-hosted solutions. With the ability to plan confidently and grasp the overall situation clearly, we empower the UK's foremost fire and rescue services to enhance safety. FireWatch stands out as the only genuinely interconnected fire service management system, designed in collaboration with the Fire & Rescue community to unify prevention, resource allocation, and emergency response seamlessly. This innovative approach ultimately fosters a safer environment for everyone involved.

Description

RedAlert is an integrated fire department management and records management system developed by Alpine Software to support emergency response operations, administrative workflows, and regulatory reporting. The platform combines incident reporting, dispatch communications, personnel records, training management, scheduling, fire prevention, and asset maintenance within a single database. Its NERIS-certified incident reporting capabilities include incident templates, automated narratives, data validation, and integration with computer-aided dispatch systems. RedAlert Responder delivers emergency alerts to firefighters' mobile devices and provides real-time response status, GPS navigation, and access to hydrant and pre-incident planning information. Personnel management features track firefighter certifications, training records, shift assignments, attendance, and participation in departmental activities. The software supports volunteer firefighter compensation and recognition programs, including LOSAP, pay-per-call, stipends, and point-based attendance systems. Fire prevention tools manage property inspections, permits, occupancy records, hazardous materials information, and investigation documentation. Equipment management capabilities include apparatus inspections, inventory tracking, SCBA records, hose testing, maintenance schedules, and automated work orders. RedAlert offers configurable forms, custom reports, mobile applications, station kiosks, and operational dashboards to help departments coordinate activities and maintain accurate records.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Code3 Strategist No 

Integrations

Code3 Strategist Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Infographics UK

Founded

1984

Country

United Kingdom

Website

www.infographics.co.uk/specialist-solutions/firewatch/

Vendor Details

Company Name

Alpine Software

Country

United States

Website

alpinesoftware.com/platform/

Product Features

ERP

Accounting Integration Yes 
Accounting Management No 
CRM No 
Dashboard Yes 
Distribution Management No 
Enterprise Asset Management Yes 
Financial Management Yes 
HR Management Yes 
Inventory Management Yes 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing No 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Fire Department

Custom Map Views Yes 
Equipment Tracking Yes 
Event Calendar Yes 
Facility Pre-planning Data Yes 
In-Vehicle Navigation No 
Incident Response Checklists Yes 
Pictometry Imagery Yes 
Scheduling Yes 
Search Yes 

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

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