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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Streamlined paperless forms and patient check-in for Cliniko. Are you utilizing Cliniko but feeling let down by other options while trying to go paperless? Looking for an efficient way for patients to handle their own check-in? Do you want a solution that functions flawlessly and maintains a professional appearance? Look no further. When patients come for their appointments, they can easily check in using an iPad at reception and complete any outstanding forms. Additionally, you can send out links to your forms ahead of their appointments, allowing them to fill everything out from the comfort of their home or while they’re out and about. Upon completion of a form in the iPad application, the patient will be checked in, their record will be updated, a signed PDF will be stored in their files, and optionally a treatment note can be generated. This system is designed to be flexible, accommodating both in-clinic check-ins via our dedicated iPad app and remote completion on various devices such as Macs, PCs, or mobile phones. Plus, converting your existing forms into our format is simple with our specially designed editor, ensuring a smooth transition to paperless operations. Ultimately, this solution enhances the patient experience while optimizing clinic efficiency.

Description

Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cliniko Yes 

Integrations

Cliniko No 

Pricing Details

$14.99/month
Free Trial No 
Free Version No 

Pricing Details

$37.99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Finger-Ink

Founded

2012

Country

New Zealand

Website

finger-ink.com

Vendor Details

Company Name

Boolean Array

Founded

2020

Country

Canada

Website

business.qwaits.com

Product Features

Forms Automation

Approval Process Control No 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing No 
Drag & Drop Yes 
Full Text Search No 
Remote Document Access Yes 
Rules-Based Workflow No 
Text Editing Yes 
Version Control No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

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Alternatives

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