Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Finastra Essence is designed for banks aiming to innovate quickly, scale efficiently, and transform their customer experience. As a cloud-native core banking system, it offers modular components that support continuous operations and rapid feature deployment. The solution caters to retail, commercial, and Islamic banking, delivering hyper-personalized, omnichannel customer journeys from onboarding to daily transactions. Built-in AI-powered analytics provide actionable insights, performance metrics, and a unified customer view on dynamic dashboards. With its open API architecture, Essence enables institutions to integrate seamlessly with fintech partners, expand their service offerings, and build flexible ecosystems. Running on Microsoft Azure ensures enterprise-grade security, resilience, and scalability. Whether launching a challenger bank or modernizing an established institution, Finastra Essence offers a proven path to competitive differentiation. By combining customer-centric design with advanced analytics and open innovation, it empowers banks to thrive in the digital era.

Description

VServiceManagement offers a cloud-centric solution tailored for the intricate nature of modern post-sales service scenarios. It combines advanced warranty and entitlement management along with top-tier field service operations management into one cohesive package, allowing businesses to craft and execute their own unique processes. By utilizing this platform, companies can consistently provide outstanding service, monitor their operations, and innovate new offerings to enhance customer satisfaction. Additionally, VContactCenter serves as a cloud-first option for contemporary multichannel and multi-client contact centers, equipping organizations with all necessary tools to refine customer relationships, such as agent support, CTI integration, and customizable workflow designs, while also maintaining effective oversight of backend operations. ACCO Brands, a recognized name in the office supplies and equipment sector, utilizes VServiceManagement to empower its service technicians in efficiently handling every element of their service engagements, thereby streamlining their workflow and improving customer interactions. This integration of advanced solutions not only bolsters operational efficiency but also fosters a more responsive service environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apiax
AriLinc
Banker's Dashboard
Finastra
Fincom.Co
Geezeo
Kinective Bridge
LawTrac
MANTL
SavvyMoney
Treasury Systems
Unblu

Integrations

Apiax
AriLinc
Banker's Dashboard
Finastra
Fincom.Co
Geezeo
Kinective Bridge
LawTrac
MANTL
SavvyMoney
Treasury Systems
Unblu

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Finastra

Founded

2017

Country

United Kingdom

Website

www.finastra.com/universal-banking/solutions/essence

Vendor Details

Company Name

Vertical Solutions

Founded

1986

Country

United States

Website

www.vertsol.com

Product Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Alternatives

Alternatives

AbacusCloud Reviews

AbacusCloud

AbacusGroup
AllCloud Enterprise (ACE) Reviews

AllCloud Enterprise (ACE)

AllCloud Enterprise Solutions