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Average Ratings 0 Ratings
Description
                    Fieldpoint’s innovative field service management software empowers you to enhance efficiency, optimize processes, and elevate the overall service management experience. With the ability to seamlessly connect your ERP and accounting systems, it ensures a superior user experience while unlocking the productivity essential for your company's growth. The software now includes enhanced mobile capabilities that support daily operations across your organization. Fieldpoint’s solution is specifically designed to help enterprises boost productivity, increase revenue, and enhance customer satisfaction. It adeptly handles complex service requirements, unpredictable schedules, and high field volume. You can automate, manage, monitor, and refine your field service operations tailored to specific needs. The software is complemented by a robust mobile application that enables both field technicians and service managers to access critical data whether they are online or offline. Additionally, one of the standout features of Fieldpoint is its powerful API and pre-packaged integrations, which facilitate a smooth connection with other systems. This comprehensive approach allows businesses to stay agile and responsive in today’s fast-paced environment.
                
            
        
            Description
                    Revolutionize your business operations with top-tier field service management software. ServiceBench offers essential tools to connect your entire network, streamline procedures, and boost overall productivity. This robust platform is designed to oversee all aspects of your business, catering to various types of repairs. It enables effective management of technicians, clients, ongoing work, parts procurement, claims, and invoicing. Currently, numerous large companies utilize this system to enhance their enterprises. It stands as a premier solution for overseeing the entire customer journey. By leveraging technology, you can ensure your customers enjoy a seamless and convenient service experience. From the moment a job is scheduled until its completion, all parties are kept informed about the latest status of the repair. The software delivers comprehensive enterprise tools that provide both historical and up-to-date insights for every service event. This approach enhances first call resolution rates, boosts customer satisfaction, and ultimately increases productivity and profitability. Additionally, the system allows for efficient scheduling of follow-up visits on-site, further enhancing service delivery.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
                API Access
            
                Has API
            
            
        
        
    
                Integrations
            
                
    Field Nation
            
            
        
        
    
        
        
            
                
    NetSuite
            
            
        
        
    
        
        
            
                
    QuickBooks Online
            
            
        
        
    
        
        
            
                
    QuickBooks Online Advanced
            
            
        
        
    
        
        
            
                
    Rossware
            
            
        
        
    
        
        
            
                
    Sage Intacct
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    ServiceWorks
            
            
        
        
    
                
            Integrations
            
                
    Field Nation
            
            
        
        
    
        
        
            
                
    NetSuite
            
            
        
        
    
        
        
            
                
    QuickBooks Online
            
            
        
        
    
        
        
            
                
    QuickBooks Online Advanced
            
            
        
        
    
        
        
            
                
    Rossware
            
            
        
        
    
        
        
            
                
    Sage Intacct
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    ServiceWorks
            
            
        
        
    
                
            Pricing Details
        No price information available.
        
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Details
        No price information available.
        
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
                iPad App
            
            
        
        
    
        
        
            
                Android App
            
            
        
        
    
        
        
            
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                Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
                iPad App
            
            
        
        
    
        
        
            
                Android App
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Vendor Details
Company Name
Fieldpoint
Founded
1998
Country
Canada
Website
www.fieldpoint.net
Vendor Details
Company Name
Asurion Services
Website
www.asurion.com/servicebench/
Product Features
Field Service Management
                                        Billing & Invoicing
                                        
                                    
                                    
                                    
                                        Contact Database
                                        
                                    
                                    
                                    
                                        Contract Management
                                        
                                    
                                    
                                    
                                        Customer Database
                                        
                                    
                                    
                                    
                                        Dispatch Management
                                        
                                    
                                    
                                    
                                        Electronic Signature
                                        
                                    
                                    
                                    
                                        Inventory Management
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Payment Collection in the Field
                                        
                                    
                                    
                                    
                                        Quotes / Estimates
                                        
                                    
                                    
                                    
                                        Routing
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Service History Tracking
                                        
                                    
                                    
                                    
                                        Time Clock
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        HVAC
                                        Billing & Invoicing
                                        
                                    
                                    
                                    
                                        Customer Database
                                        
                                    
                                    
                                    
                                        Dispatch Management
                                        
                                    
                                    
                                    
                                        Inventory Control
                                        
                                    
                                    
                                    
                                        Job Management
                                        
                                    
                                    
                                    
                                        Maintenance Scheduling
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Quotes / Estimates
                                        
                                    
                                    
                                    
                                        Routing
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Service History Tracking
                                        
                                    
                                    
                                    
                                        Technician Management
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        Inspection
                                        Appointment Management
                                        
                                    
                                    
                                    
                                        Customer Database
                                        
                                    
                                    
                                    
                                        Dispatch Management
                                        
                                    
                                    
                                    
                                        Equipment Tracking
                                        
                                    
                                    
                                    
                                        Photos In Reports
                                        
                                    
                                    
                                    
                                        Print on Site
                                        
                                    
                                    
                                    
                                        Report Templates
                                        
                                    
                                    
                                    
                                        Speech Recognition
                                        
                                    
                                    
                                    
                                        Subcontractor Management 
                                        
                                    
                            
                        Service Dispatch
                                        Billing & Invoicing
                                        
                                    
                                    
                                    
                                        Call Center Management
                                        
                                    
                                    
                                    
                                        Contract Management
                                        
                                    
                                    
                                    
                                        Customer Database
                                        
                                    
                                    
                                    
                                        Inventory Control
                                        
                                    
                                    
                                    
                                        Job Management
                                        
                                    
                                    
                                    
                                        Job Tracking
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Routing
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Service History Tracking
                                        
                                    
                                    
                                    
                                        Technician Management
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        Tradesman Job Management
                                        Contract Management
                                        
                                    
                                    
                                    
                                        Customer Database
                                        
                                    
                                    
                                    
                                        Dispatch Management
                                        
                                    
                                    
                                    
                                        For Builders
                                        
                                    
                                    
                                    
                                        For Electricians
                                        
                                    
                                    
                                    
                                        For Field Service Businesses
                                        
                                    
                                    
                                    
                                        For HVAC
                                        
                                    
                                    
                                    
                                        For Plumbers
                                        
                                    
                                    
                                    
                                        For Roofers
                                        
                                    
                                    
                                    
                                        Invoicing
                                        
                                    
                                    
                                    
                                        Job Tracking
                                        
                                    
                                    
                                    
                                        Payments
                                        
                                    
                                    
                                    
                                        Quoting
                                        
                                    
                                    
                                    
                                        Reporting
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Time Tracking
                                        
                                    
                            
                        Product Features
Field Service Management
                                        Billing & Invoicing
                                        
                                    
                                    
                                    
                                        Contact Database
                                        
                                    
                                    
                                    
                                        Contract Management
                                        
                                    
                                    
                                    
                                        Customer Database
                                        
                                    
                                    
                                    
                                        Dispatch Management
                                        
                                    
                                    
                                    
                                        Electronic Signature
                                        
                                    
                                    
                                    
                                        Inventory Management
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Payment Collection in the Field
                                        
                                    
                                    
                                    
                                        Quotes / Estimates
                                        
                                    
                                    
                                    
                                        Routing
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Service History Tracking
                                        
                                    
                                    
                                    
                                        Time Clock
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        Service Dispatch
                                        Billing & Invoicing
                                        
                                    
                                    
                                    
                                        Call Center Management
                                        
                                    
                                    
                                    
                                        Contract Management
                                        
                                    
                                    
                                    
                                        Customer Database
                                        
                                    
                                    
                                    
                                        Inventory Control
                                        
                                    
                                    
                                    
                                        Job Management
                                        
                                    
                                    
                                    
                                        Job Tracking
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Routing
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Service History Tracking
                                        
                                    
                                    
                                    
                                        Technician Management
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        Tradesman Job Management
                                        Contract Management
                                        
                                    
                                    
                                    
                                        Customer Database
                                        
                                    
                                    
                                    
                                        Dispatch Management
                                        
                                    
                                    
                                    
                                        For Builders
                                        
                                    
                                    
                                    
                                        For Electricians
                                        
                                    
                                    
                                    
                                        For Field Service Businesses
                                        
                                    
                                    
                                    
                                        For HVAC
                                        
                                    
                                    
                                    
                                        For Plumbers
                                        
                                    
                                    
                                    
                                        For Roofers
                                        
                                    
                                    
                                    
                                        Invoicing
                                        
                                    
                                    
                                    
                                        Job Tracking
                                        
                                    
                                    
                                    
                                        Payments
                                        
                                    
                                    
                                    
                                        Quoting
                                        
                                    
                                    
                                    
                                        Reporting
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Time Tracking