Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fieldbit offers a robust software platform tailored for industrial asset manufacturers and owners, combining multi-source field service knowledge with augmented reality to address the significant challenges faced by field service technicians who maintain costly and intricate equipment in demanding environments where downtime can lead to substantial losses. By facilitating real-time visual collaboration, support engineers can effectively assist end users in resolving issues remotely, eliminating the need for expensive on-site visits, which ultimately boosts customer satisfaction and helps lower service expenses. The platform enhances first-time fix rates and reduces costly downtime through highly accurate remote diagnostics and expert visual instructions provided to field technicians. Additionally, every action and piece of information exchanged during repair sessions is meticulously recorded and documented, ensuring that valuable knowledge, often held exclusively by seasoned employees, is preserved for future reference and training. This comprehensive approach not only streamlines service operations but also fosters a culture of continuous improvement and knowledge sharing within the organization.
Description
SERVICE AR is an innovative all-in-one application designed to enhance essential service and maintenance operations. It allows users to visualize important data and information at their convenience. With an extensive array of state-of-the-art features such as maintenance tours, remote assistance, and detailed work instructions, SERVICE AR aims to minimize downtime and elevate the quality of service provided. The application guides employees to locate service points by determining the most efficient routes, even in intricate building layouts. Enhanced navigation features further aid users by displaying relevant data and information throughout their journey. Critical areas and potential hazards are highlighted, clearly indicating where increased vigilance is necessary. As a result, the safety of workers is significantly improved, and their productivity can be increased twofold, leading to a more efficient work environment. By integrating these functionalities, SERVICE AR not only streamlines processes but also fosters a culture of safety and efficiency in service operations.
API Access
Has API
API Access
Has API
Integrations
HELPAR
INDOAR
VIEWAR
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help Lightning
Founded
2013
Country
Israel
Website
helplightning.com/solutions/fieldbit-share-know-how-instantly/
Vendor Details
Company Name
VIEWAR
Founded
2011
Country
Austria
Website
www.viewar.com/products/service-ar/