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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fieldbit offers a robust software platform tailored for industrial asset manufacturers and owners, combining multi-source field service knowledge with augmented reality to address the significant challenges faced by field service technicians who maintain costly and intricate equipment in demanding environments where downtime can lead to substantial losses. By facilitating real-time visual collaboration, support engineers can effectively assist end users in resolving issues remotely, eliminating the need for expensive on-site visits, which ultimately boosts customer satisfaction and helps lower service expenses. The platform enhances first-time fix rates and reduces costly downtime through highly accurate remote diagnostics and expert visual instructions provided to field technicians. Additionally, every action and piece of information exchanged during repair sessions is meticulously recorded and documented, ensuring that valuable knowledge, often held exclusively by seasoned employees, is preserved for future reference and training. This comprehensive approach not only streamlines service operations but also fosters a culture of continuous improvement and knowledge sharing within the organization.

Description

SERVICE AR is an innovative all-in-one application designed to enhance essential service and maintenance operations. It allows users to visualize important data and information at their convenience. With an extensive array of state-of-the-art features such as maintenance tours, remote assistance, and detailed work instructions, SERVICE AR aims to minimize downtime and elevate the quality of service provided. The application guides employees to locate service points by determining the most efficient routes, even in intricate building layouts. Enhanced navigation features further aid users by displaying relevant data and information throughout their journey. Critical areas and potential hazards are highlighted, clearly indicating where increased vigilance is necessary. As a result, the safety of workers is significantly improved, and their productivity can be increased twofold, leading to a more efficient work environment. By integrating these functionalities, SERVICE AR not only streamlines processes but also fosters a culture of safety and efficiency in service operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HELPAR
INDOAR
VIEWAR

Integrations

HELPAR
INDOAR
VIEWAR

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Help Lightning

Founded

2013

Country

Israel

Website

helplightning.com/solutions/fieldbit-share-know-how-instantly/

Vendor Details

Company Name

VIEWAR

Founded

2011

Country

Austria

Website

www.viewar.com/products/service-ar/

Product Features

Alternatives

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