Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fieldbit offers a robust software platform tailored for industrial asset manufacturers and owners, combining multi-source field service knowledge with augmented reality to address the significant challenges faced by field service technicians who maintain costly and intricate equipment in demanding environments where downtime can lead to substantial losses. By facilitating real-time visual collaboration, support engineers can effectively assist end users in resolving issues remotely, eliminating the need for expensive on-site visits, which ultimately boosts customer satisfaction and helps lower service expenses. The platform enhances first-time fix rates and reduces costly downtime through highly accurate remote diagnostics and expert visual instructions provided to field technicians. Additionally, every action and piece of information exchanged during repair sessions is meticulously recorded and documented, ensuring that valuable knowledge, often held exclusively by seasoned employees, is preserved for future reference and training. This comprehensive approach not only streamlines service operations but also fosters a culture of continuous improvement and knowledge sharing within the organization.
Description
LexX serves as a smart assistant specifically designed for maintenance technicians by harnessing a powerful mix of cutting-edge technologies such as Artificial Intelligence, Natural Language Processing, and Machine Learning. This innovative platform puts essential technical knowledge and sophisticated troubleshooting tools directly in the hands of technicians, making it easier for them to perform their tasks efficiently. It offers a user-friendly natural language interface that connects seamlessly with various systems of record. Accessible on multiple devices, including phones and tablets, LexX ensures that solutions are available exactly when and where they are needed. Additionally, this intelligent system adapts by learning from the behaviors of both assets and technicians, thereby enhancing its guidance and instruction capabilities, which facilitates swift fault isolation and resolution. By continually evolving through the analysis of organizational data and existing guides, LexX empowers technicians to tackle issues with confidence and expertise while enhancing overall maintenance efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Help Lightning
Founded
2013
Country
Israel
Website
helplightning.com/solutions/fieldbit-share-know-how-instantly/
Vendor Details
Company Name
LexX Technologies
Founded
2012
Country
Australia
Website
www.lexxtechnologies.com
Product Features
Product Features
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No