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Average Ratings 0 Ratings
Description
Fieldbit offers a robust software platform tailored for industrial asset manufacturers and owners, combining multi-source field service knowledge with augmented reality to address the significant challenges faced by field service technicians who maintain costly and intricate equipment in demanding environments where downtime can lead to substantial losses. By facilitating real-time visual collaboration, support engineers can effectively assist end users in resolving issues remotely, eliminating the need for expensive on-site visits, which ultimately boosts customer satisfaction and helps lower service expenses. The platform enhances first-time fix rates and reduces costly downtime through highly accurate remote diagnostics and expert visual instructions provided to field technicians. Additionally, every action and piece of information exchanged during repair sessions is meticulously recorded and documented, ensuring that valuable knowledge, often held exclusively by seasoned employees, is preserved for future reference and training. This comprehensive approach not only streamlines service operations but also fosters a culture of continuous improvement and knowledge sharing within the organization.
Description
LexX serves as a smart assistant specifically designed for maintenance technicians by harnessing a powerful mix of cutting-edge technologies such as Artificial Intelligence, Natural Language Processing, and Machine Learning. This innovative platform puts essential technical knowledge and sophisticated troubleshooting tools directly in the hands of technicians, making it easier for them to perform their tasks efficiently. It offers a user-friendly natural language interface that connects seamlessly with various systems of record. Accessible on multiple devices, including phones and tablets, LexX ensures that solutions are available exactly when and where they are needed. Additionally, this intelligent system adapts by learning from the behaviors of both assets and technicians, thereby enhancing its guidance and instruction capabilities, which facilitates swift fault isolation and resolution. By continually evolving through the analysis of organizational data and existing guides, LexX empowers technicians to tackle issues with confidence and expertise while enhancing overall maintenance efficiency.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help Lightning
Founded
2013
Country
Israel
Website
helplightning.com/solutions/fieldbit-share-know-how-instantly/
Vendor Details
Company Name
LexX Technologies
Founded
2012
Country
Australia
Website
www.lexxtechnologies.com
Product Features
Product Features
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management