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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FieldWare is a comprehensive cloud-based software suite designed to streamline everyday tasks, improve communication, and uphold compliance standards for professionals in public safety and the judicial system, utilizing Microsoft technologies alongside a powerful SQL database and customizable workflows that align with specific agency policies and operational standards. Its flexible modules cover a wide range of functions, including pretrial processes, parole and probation oversight, management of court and subpoena activities, staff scheduling, personnel and asset oversight, training programs, and client interaction portals, all engineered to work together effortlessly or integrate with external systems to reduce redundancy and enhance operational efficiency. The platform operates within the secure Microsoft Azure Government framework, featuring FedRAMP-level security measures, and is further strengthened by ongoing BreachLock penetration testing to identify and address potential security threats proactively. This layered approach to security ensures that sensitive information remains protected while organizations can focus on their core missions.

Description

The InfoServ CRM Platform is committed to upholding stringent security measures to safeguard your data effectively. It employs robust and secure connections that utilize a variety of authentication and authorization methods. Additionally, our infrastructure complies with essential standards to ensure the secure management of your enterprise information. We offer an extensive range of security features, including scalable and redundant online infrastructures, ongoing monitoring of production systems, and external penetration testing to validate system security. Moreover, our setup includes multiple internet backbone connections that guarantee routing redundancy and optimal performance. We also implement a continuous network traffic monitoring system and utilize servers hosted in redundant facilities that are automatically backed up. Our power systems are equipped with multiple power feeds, UPS devices, and backup generators to maintain uninterrupted operations. To enhance our security measures further, we prioritize ongoing performance reviews and diligently track system performance metrics to ensure they remain within acceptable limits, thus reinforcing our commitment to your data's security.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Anitian FedRAMP Comprehensive
Azure Government
BreachLock

Integrations

Anitian FedRAMP Comprehensive
Azure Government
BreachLock

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$12 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FieldWare

Founded

2001

Country

United States

Website

fieldware.com/product-suite

Vendor Details

Company Name

DAN electronic

Founded

1991

Country

Bulgaria

Website

www.infoserv.eu

Product Features

Court Management

Administrative Hearings
Appeal Boards
Calendar Management
Case History
Collections Management
Court Cost Records
Defendant Records
Docket Management
Document Imaging
Fines Management
Jury Management
Subpoena Tracking
Warrant Tracking

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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