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Average Ratings 7 Ratings
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Description
Streamline your field service operations with FieldServicely, the premier software designed for effective management of technicians and contractors while monitoring their GPS locations and performance metrics. Effortlessly generate job assignments and choose your customers, with the ability to set specific job locations and organize shifts for your workforce. Once a task is completed, team members can submit proof of their work, allowing managers to review and validate the accompanying images and audio files before approving the jobs. FieldServicely distinguishes itself in the realm of field service solutions by offering a comprehensive real-time display of employee locations, enabling you to pinpoint the whereabouts of your field technicians directly from the dashboard. Additionally, field service technicians have the capability to record notes regarding job-specific details, fostering improved communication as managers can respond to these entries. You can also create and oversee work orders, encompassing billing, budgeting, and job assignments within each order. Our field management service software ensures technicians receive immediate notifications when new jobs are allocated to them, promoting efficiency and responsiveness in your operations. This holistic approach not only enhances productivity but also improves overall customer satisfaction.
Description
Optima Pro field service software allows you to manage work orders and warranties, service contracts, field scheduling, spare parts inventory, service organization, and field service scheduling.
Optima Pro, Damco's most popular Salesforce product, is a tool that streamlines field service operations. It optimizes Field Service workflows by organizing service delivery teams according to their skills and availability, tracking service contracts and offering automatic renewal provisions. Invoices can be generated/modified, and dispatchers/managers have access to the agents' real-time location.
One segment of the field service industry is under constant pressure to coordinate its tasks. They are responsible for monitoring on-site service, dispatch technicians for repairs and maintenance, as well as honoring customer SLAs.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Pricing Details
Free
Free Trial
Free Version
Pricing Details
Free to Start
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FieldServicely
Country
United States
Website
www.fieldservicely.com
Vendor Details
Company Name
Achieva.ai
Founded
1996
Country
United States
Website
achieva.ai/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
