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Description
FieldAx: Field service software that provides a central solution for field service companies. With enterprise-level features, you can track your business from anywhere. FieldAx makes it easy to manage customer details and communication history. FieldAx will give you a complete view of all your customers, including insights into how to engage them and details about the deals they are involved in. This report must include a complete overview of any repair, maintenance, or installation that was done on the site by your technician. The work can be visually verified by your customer or supervisor. You can manage each invoice's payment details, including credit card and net banking. Enterprise edition users can configure an online gateway for Stripe, Authorized.net, and PayPal. FieldAx allows field technicians to report their travel time and time spent on the job using their device. It can also be included as a labor charge in an invoice.
Description
Efficiently handle work orders, coordinate technician schedules, and swiftly dispatch vehicles using ServiceTrade, a versatile mobile and web field service management solution. Specifically designed for commercial and industrial service providers, ServiceTrade integrates top-notch customer engagement features with comprehensive field service management capabilities within a single platform. This integration enables businesses to optimize their operations, boost the productivity of their technicians and staff, while simultaneously elevating the overall customer experience. By utilizing such a robust tool, companies can stay ahead in a competitive market and ensure a higher level of service delivery.
API Access
Has API
Yes
API Access
Has API
No
Integrations
QuickBooks Online
Yes
AnswerForce
No
Authorize.Net
Yes
COZYROC SSIS+ Suite
No
Google Calendar
No
PartsLedger
No
PayPal
Yes
QuickBooks Accountants
Yes
QuickBooks Online Advanced
No
Sage Accounting
No
Integrations
QuickBooks Online
Yes
AnswerForce
Yes
Authorize.Net
No
COZYROC SSIS+ Suite
Yes
Google Calendar
Yes
PartsLedger
Yes
PayPal
No
QuickBooks Accountants
No
QuickBooks Online Advanced
Yes
Sage Accounting
Yes
Pricing Details
$35.00/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Select - $59
Premium - $99
Enterprise - $139
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Merfantz Technologies
Founded
2012
Country
India
Website
www.fieldax.com
Vendor Details
Company Name
ServiceTrade
Founded
2013
Country
United States
Website
www.servicetrade.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Inspection
Appointment Management
No
Customer Database
No
Dispatch Management
No
Equipment Tracking
No
Photos In Reports
No
Print on Site
No
Report Templates
No
Speech Recognition
No
Subcontractor Management
No
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
