Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Verizon Field Force Manager is a comprehensive workforce management solution that includes features such as mobile timesheets, barcode scanning, remote scheduling, and geofencing. This tool offers critical visibility that enhances operational efficiency in the field, along with the necessary data to optimize processes across various organizations. It is particularly beneficial for small businesses that depend on effective, customer-focused field team operations for their success. Additionally, medium to large enterprises that manage extensive field services or have remote workers in need of back-office integration can greatly benefit from this solution. Public Sector agencies with mobile workforces and field teams also find it advantageous. Users can monitor employee hours through mobile timesheets and utilize digital verification to expedite billing processes. Furthermore, it allows for the recording of reimbursable expenses such as mileage, parking fees, and tolls, which can be seamlessly transmitted to the office. The platform also aids in tracking inventory levels, assessing productivity, managing payroll costs, evaluating job performance, and measuring service satisfaction, thereby enabling organizations to make informed decisions. Ultimately, Verizon Field Force Manager serves as a vital tool for optimizing workforce management across diverse sectors.
Description
For companies with a diverse workforce that includes both office and non-desk employees, utilizing an employee app is the most effective method to ensure communication reaches everyone, no matter their location or the time. Many organizations face challenges in conveying their messages clearly and in a manner that resonates with field workers. By implementing an employee app, larger enterprises can effectively tailor content for specific groups within their workforce and assess the reception of this content. The app allows for secure uploading of multimedia such as videos and images, enabling the creation of captivating material. In addition, businesses can strategically plan their communications and schedule news articles for future release. Dedicated news channels can be established for targeted employee segments, allowing for a more focused approach. Moreover, employers can track engagement by monitoring how many users have accessed summaries or the complete articles. A common obstacle for companies is the difficulty in delivering pertinent and timely communications, often due to the inability to effectively segment their workforce database. Through the use of push notifications and in-app acknowledgment features, organizations can disseminate critical updates while gaining insight into who has received and engaged with the information. This not only enhances communication but also fosters a sense of connection among employees.
API Access
Has API
No
API Access
Has API
No
Integrations
Verizon Network Detection and Response
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Verizon
Founded
1983
Country
United States
Website
www.verizon.com/business/products/voice-collaboration/workforce-productivity/field-force-manager/
Vendor Details
Company Name
TalkFreely
Founded
2005
Country
United Kingdom
Website
www.talkfreely.com/software/
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Idea Management
Activity Dashboard
Yes
Brainstorming
No
Collaboration
Yes
Creator Tracking
Yes
Idea Ranking
Yes
Project Tracking
Yes
Status Tracking
Yes