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Average Ratings 0 Ratings

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Description

Field Complete is the leader in operational and CRM software. This all-in-one solution gives you complete control of your business with unrivaled automation tools, and an easy-to manage and customize platform. Our software was developed with the help of clients, technicians, field personnel, and contractors. This feedback was used to tailor the software to each client's needs. It all started in 2008, when the market crashed. Roman Rusev was one of the founders and had to convert his home construction business to a home services company. He realized that he needed a better way of running his business as the company grew. After trying 15 different software options on the market, nothing worked across all trades. Roman teamed up with industry experts to create their own solution.

Description

Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NEXTAR No 
QuickBooks Desktop Pro Yes 
QuickBooks Online Yes 
ServiceTitan No 

Integrations

NEXTAR Yes 
QuickBooks Desktop Pro No 
QuickBooks Online No 
ServiceTitan Yes 

Pricing Details

$0/month/user
Free for companies up to 10 users!
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Field Complete

Founded

2014

Country

United States

Website

www.fieldcomplete.com

Vendor Details

Company Name

Probook

Founded

2022

Country

United States

Website

www.probook.ai/

Product Features

Carpet Cleaning

Billing & Invoicing Yes 
Customer Management Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Mobile Access Yes 
Online Booking Yes 
Scheduling Yes 
Work Order Management Yes 

Cleaning Services

Billing & Invoicing Yes 
Client Management Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Mobile Access Yes 
Payroll Management Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Work Order Management Yes 

Contractor Management

Contractor Database Yes 
Insurance Tracking No 
License Tracking No 
Permit Tracking No 
Skills & Competencies No 
Task Management Yes 
Work Hour Tracking Yes 

Electrical Contractor

Billing & Invoicing Yes 
Commercial / Industrial Yes 
Contract Management Yes 
Customer Database No 
Electronic Signature Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Time Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Landscape Management

Billing & Invoicing Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Groundskeeping Yes 
Inventory Control Yes 
Irrigation Tracking Yes 
Job Management Yes 
Landscape Design Yes 
Mobile Access Yes 
Payroll Management Yes 
Plant Database No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling & Appointments Yes 
Work Order Management Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Plumbing Estimating

Change Orders Yes 
Commercial / Industrial Yes 
Cost Database Yes 
Data Import / Export No 
Fitting Management No 
For General Contractor Yes 
Overhead Costs Estimating Yes 
Prebuilt Assembly No 
Quotes / Proposals Yes 
Takeoff No 

Pool Service

Billing & Invoicing Yes 
Chemical Readings No 
Customer Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access No 
Routing No 
Scheduling No 
Self Service Portal No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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