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Description
Fidelity Fulfilment offers a returns management software and service designed to transform product returns into a competitive edge instead of a logistical hassle by fusing an advanced technology platform with hands-on returns processing. Their unique Unify system provides real-time tracking and validation of returns, ensuring that both brands and customers have complete visibility, which helps safeguard revenue, and it seamlessly integrates through EDI and API with prominent ecommerce platforms such as Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. The system facilitates a comprehensive returns process where customers return items, each return is validated and tracked, quality control teams evaluate the items based on specific brand standards, and returned products can be refurbished, repaired, recycled, repackaged, or restocked according to tailored guidelines. Additionally, Unify features customizable workflows, real-time inventory management, and performance tracking all accessible through a web-based interface, along with adaptable rules to meet evolving business requirements. This innovative approach not only streamlines the returns process but also enhances customer satisfaction by providing clear communication and efficient service.
Description
wooms is a cloud-centric, AI-powered Warehouse Management System tailored for e-commerce and fulfillment service providers. It streamlines the entire logistics process—covering Inbound, Storing, Picking, Packing, Shipping, and Returns—while offering real-time integration with platforms like Shopify and ERP solutions such as ABAS.
The system features Two-Stage Cart Picking with intelligent scan validation, video-supported returns that come with automated refund processes, and integrated Business Intelligence dashboards driven by Redash. With a multi-tenant architecture, 3PLs can efficiently manage various clients simultaneously, and the use of Redis-based queues alongside AWS infrastructure guarantees both scalability and optimal performance.
Crafted for enhanced efficiency, visibility, and scalability, wooms provides a contemporary, API-driven experience that transforms traditional warehouse tasks through smart automation, enabling merchants to handle thousands of orders daily with reduced errors and minimized costs. Ultimately, wooms positions businesses for sustained growth in an ever-evolving market.
API Access
Has API
API Access
Has API
Integrations
Shopify
WooCommerce
AI Gateway for IBM API Connect
Amazon
Declarative Webhooks
TikTok Shop
Wix
Integrations
Shopify
WooCommerce
AI Gateway for IBM API Connect
Amazon
Declarative Webhooks
TikTok Shop
Wix
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
from 29€ mtl.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fidelity Fulfilment
Founded
2010
Country
United Kingdom
Website
fidelityfulfilment.com/en/ecommerce-returns
Vendor Details
Company Name
wooms WMS GmbH
Founded
2025
Country
Germany
Website
de.wooms.io
Product Features
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
Product Features
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management