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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Fidelity Fulfilment offers a returns management software and service designed to transform product returns into a competitive edge instead of a logistical hassle by fusing an advanced technology platform with hands-on returns processing. Their unique Unify system provides real-time tracking and validation of returns, ensuring that both brands and customers have complete visibility, which helps safeguard revenue, and it seamlessly integrates through EDI and API with prominent ecommerce platforms such as Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. The system facilitates a comprehensive returns process where customers return items, each return is validated and tracked, quality control teams evaluate the items based on specific brand standards, and returned products can be refurbished, repaired, recycled, repackaged, or restocked according to tailored guidelines. Additionally, Unify features customizable workflows, real-time inventory management, and performance tracking all accessible through a web-based interface, along with adaptable rules to meet evolving business requirements. This innovative approach not only streamlines the returns process but also enhances customer satisfaction by providing clear communication and efficient service.

Description

VSBL, a solution provided by r-pac CNCT, focuses on enhancing supply chain visibility and operational precision by automating essential logistics functions through item-level tracking, validation, and quality assurance across the entire supply chain. This innovative tool empowers brands and retailers to boost efficiency, reduce expensive mistakes, and ensure smooth operations from factories to distribution centers and retail locations. By incorporating RFID alongside various data capture technologies, VSBL streamlines processes such as receiving, packing, shipping, and inventory validation, allowing businesses to move away from manual tasks that are prone to errors, thus enhancing both speed and accuracy in order fulfillment and quality control. Additionally, it offers real-time insights into product movement, enabling teams to effectively manage defectives, recalls, and returns while optimizing inventory levels and avoiding issues like overselling or stock discrepancies. Furthermore, VSBL's features are designed to comply with regulatory standards, promote ethical sourcing, and provide greater transparency throughout the entire supply chain, from production to distribution, ensuring that businesses can respond promptly to market demands and maintain customer satisfaction. With its comprehensive capabilities, VSBL stands out as a vital component for organizations aiming to achieve operational excellence in an increasingly complex supply chain landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Shopify
TikTok Shop
Wix
WooCommerce

Integrations

Amazon
Shopify
TikTok Shop
Wix
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fidelity Fulfilment

Founded

2010

Country

United Kingdom

Website

fidelityfulfilment.com/en/ecommerce-returns

Vendor Details

Company Name

r-pac CNCT

Founded

2025

Country

United States

Website

rpaccnct.com/vsbl

Product Features

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Product Features

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

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